Summary
Overview
Work history
Education
Skills
Languages
Timeline
Volunteer
Jessica  Fiorenza

Jessica Fiorenza

Porto Alegre,RS

Summary

Skilled therapist with focus on providing emotional support and guidance to individuals. Talent for assessing and diagnosing problems and creating successful treatment plans. Proven track record of helping clients overcome challenges related to mental health, substance abuse and trauma.

Experienced therapist with community experience providing emotional support and guidance to individuals and groups facing difficult situations. Skilled in active listening, crisis management and developing personalised treatment plans.

Compassionate individual with desire to make positive impact in lives of individuals and groups. Solid foundation in counselling and practical experience in providing support and guidance to clients. Focused on providing safe and non-judgmental spaces for clients to express thoughts and feelings. Dedicated to ongoing learning and professional development and excited to start career as therapist.

Overview

27
27
years of professional experience
12
12
years of post-secondary education

Work history

Therapist

self-employed
Porto Alegre, Rio Grande do Sul
03.2006 - Current

Body work bioenergetics individual sessions and group sessions.

Weekend workshops on bioenergetics, encounter, sexuality and active meditations.

Throughout my journey as a therapist I had over 200 individual clients who had regular weekly sessions for about a year. I treated people who wanted to deal with anxiety, depression, sexuality, relationships and addictions issues.

Weekend workshops would go deeper into childhood and family related issues, where various therapeutic techniques were applied.

  • Encouraged members to share experiences and offer mutual support for enhanced wellbeing in group sessions.
  • Developed and implemented individualised treatment plans to fit client goals and objectives.

Community manager

Comunidade Osho Rachana
Viamão, Rio Grande do Sul
03.2006 - 03.2020

As a community manager, I was responsible for:

- all the administrative part of the community: cleaning, maintenance, the kitchen and meals, shopping, the workshops, accommodation, organizing daily schedules and routine, community vision, wellbeing of people living there, conflict situations, financial vision, therapeutic vision, welcoming people from all over the world, reception, booking office.

- coordinating people in teams with different duties, so they could reach they full potential and goals.


EF tourist director

EF
Zurich, Switzerland
04.2005 - 05.2005
  • Collaborated with bus companies to provide personalised tours.
  • Assessed weather and traffic condition to avoid conflict with tour.
  • Entertained tour guests with fun props, stories and activities.
  • Interpreted and translated languages for tourists to understand.
  • Addressed enquiries, issues and concerns of tourists.
  • Explored landmarks and heritage sites to support history.
  • Gathered and maintained equipment required for tours.
  • Utilised maps to navigate sites and plan routes.
  • Escorted tourists to wineries, restaurants and hotels to promote food tours and culinary experience.
  • Informed tourists regarding local currency and money changers.
  • Visited museums, ballet and operas to promote cultural arts.
  • Took photos and videos of tourists to preserve memorable experience.
  • Produced and distributed detailed itineraries to tourists.
  • Conducted foreign-language tours using advanced Italian, German, Spanish, English, French, Swiss-German, Portuguese abilities.
  • Assisted clients with special needs requiring additional support around vehicles or site environment.
  • Toured museum with groups moving through exhibits and adding interesting details.
  • Supported park guests with professional tours, pointing out landmarks and answering questions.
  • Escorted tourists, fulfilling tour requirements and creating enjoyable experiences.
  • Learned historical and cultural details of landmark site to enrich tours.
  • Coordinated smooth-running tours and resolved problems with itineraries, services, or accommodations.
  • Led groups on trips and sightseeing tours to explore Berlin, Dresden, Prague, Salzburg, Venice, Verona and Milan.

Teacher assistant

d'Insle Montessory school
Zurich, Zurich
09.1997 - 09.1999
  • Collaborated with form tutors and teachers to assess student needs and provide required support.
  • Offered individual tutoring, homework help and exam support.
  • Facilitated smooth running classroom activities through effective collaboration with teachers.
  • Supervised pupils during lunchtimes and educational visits.
  • Cultivated close working relationships with students, teaching staff and parents.
  • Worked closely with SEN and EAL students, differentiating session delivery according to individual needs.
  • Helped teachers with lesson plan development, class preparation and student mentoring.
  • Created teaching resources tailored for Special Educational Needs and Disabilities students.
  • Conducted risk assessments to comply with health and safety regulations.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Promoted curriculum accessibility, simplifying complex principles to increase student comprehension.
  • Supported students with academic and personal development, implementing long-term plans to raise attainment levels.
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.
  • Created positive, engaging learning environments to improve student experiences.
  • Nurtured student development by promoting inclusive, child-centred learning environments.

Education

training - education

d'Insle Montessory School
Zurich
09.1996 - 09.1997

tour director certificate - tourism

EF tour director training
Luzern
04.2005 - 05.2005

therapist training - psychology

Humaniversity
Egmond aan zee
04.2001 - 08.2005

meditation training - psychology

Humaniversity
Egmond aan zee
04.2001 - 08.2005

therapy

Namastê
Porto Alegre, Rio Grande do Sul
09.2005 - 11.2007

Skills

  • Crisis support
  • Counselling
  • Crisis intervention
  • Substance abuse assistance
  • Behaviour pattern recognition
  • Couples counselling
  • Solution-focused techniques
  • Treatment plan development
  • Crisis consultation
  • Behavioural therapy techniques
  • Multilingual

Languages

English
Proficient (C2)
Italian
Proficient (C2)
German
Proficient (C2)
Spanish
Proficient (C2)
Portuguese
Proficient (C2)
French
Upper intermediate (B2)

Timeline

Therapist

self-employed
03.2006 - Current

Community manager

Comunidade Osho Rachana
03.2006 - 03.2020

therapy

Namastê
09.2005 - 11.2007

EF tourist director

EF
04.2005 - 05.2005

tour director certificate - tourism

EF tour director training
04.2005 - 05.2005

therapist training - psychology

Humaniversity
04.2001 - 08.2005

meditation training - psychology

Humaniversity
04.2001 - 08.2005

Teacher assistant

d'Insle Montessory school
09.1997 - 09.1999

training - education

d'Insle Montessory School
09.1996 - 09.1997
Jessica Fiorenza