Jhon Frias Familia
Frederick
Summary
Dedicated delivery driver with extensive experience at Miller Dedicated Services, excelling in DOT compliance and customer service. Proven track record of on-time deliveries and effective route planning, ensuring high customer satisfaction. Strong communication skills and a commitment to safety and efficiency have consistently enhanced operational performance.
Professional driver focused on punctual and safe deliveries, ensuring goods reach their destinations efficiently. Known for reliability and adaptability in dynamic environments, contributing to team success. Strong in route planning and vehicle upkeep, offering dependable service with positive attitude.
Overview
7
7
years of professional experience
Work History
Delivery Truck Driver
Miller Dedicated Services
01.2022 - Current
- Learned and adhered to safety protocols for operating delivery trucks.
- Assisted in loading and unloading cargo efficiently and safely.
- Navigated routes using GPS systems to ensure timely deliveries.
- Conducted vehicle inspections to maintain operational readiness and safety standards.
- Communicated with dispatch regarding delivery status and any issues encountered.
- Managed delivery paperwork, ensuring accurate documentation of shipments.
- Developed familiarity with local traffic laws and regulations affecting deliveries.
- Adapted quickly to changes in delivery schedules or routes as needed.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Ensure vehicle safety and compliance with company policies and DOT regulations.
Delivery Driver
Amazon
02.2019 - 12.2021
- Coordinated timely deliveries to ensure customer satisfaction and adherence to schedules.
- Operated delivery vehicle while maintaining safety protocols and compliance with traffic regulations.
- Managed inventory checks and ensured accuracy of items delivered to clients.
- Assisted in training new drivers on company policies and efficient route planning.
- Maintained communication with dispatch regarding delivery status and any potential delays.
- Implemented process improvements for delivery efficiency, reducing wait times for customers.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
High School Diploma -
Centro Educativo Fraycipriano De Utrera
06-2009
Skills
- DOT compliance
- Vehicle maintenance
- Communication and interpersonal skills
- Route Planning & Navigation
- On-Time Deliveries
- Customer Service
- Loading & Unloading Products
- Safety & Compliance
- Time Management
- Team Collaboration
Timeline
Delivery Truck Driver
Miller Dedicated Services
01.2022 - Current
Delivery Driver
Amazon
02.2019 - 12.2021
High School Diploma -
Centro Educativo Fraycipriano De Utrera