Jillian Roth
Potomac
Summary
Recent graduate with foundational knowledge in Psychology and Hospitality. Gained hands-on experience gained through academic projects, internships and work experience. Has a background in creating warm and welcoming environments for guests. Demonstrates strong teamwork, leadership, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Hostess/Server
Cantina 18
10.2024 - Current
- Greeted guests with a friendly and professional demeanor to create a welcoming atmosphere
- Managed reservations and coordinated waitlists to ensure efficient seating flow
- Handled high-volume guest traffic during peak hours while multitasking
- Supported front-of-house operations by coordinating with servers, kitchen staff and management
- Responded to the guests questions and special requests to enhance overall satisfaction
- Assisted with takeout orders and maintained cleanliness of space
- Supported servers, food runners, and bussers
- Trained new host staff
Intern
Larkin Painting
07.2025 - 08.2025
- Supported day-to-day operations at the company headquarters outside of Boston
- Collaborated with management to streamline administrative processes and improve efficiency
- Researched best practices for small-business operations, including HR strategies and employee engagement
- Gained hands-on experience in employee relations, conflict resolution, and performance management support
- Observed skilled painters, gaining knowledge of techniques.
- Participated in inventory management, with company Vice President, by tracking supplies used on projects.
Intern
Crime Scene Investigation Bureau
05.2025 - 07.2025
- Learn the fundamentals of evidence processing and fingerprint analysis
- Collaborated with specialized units including SWAT, Bomb Squad, Medical Examiners Office and the Canine Unit.
- Reviewed real case files and gained insight into investigative procedures and critical thinking
- Participate in a mock crime scene practical, where I was responsible for photographing the scene, lifting fingerprints, collecting evidence, and developing investigative conclusions
- Prepared presentation based off my mock crime scene practical and reported to senior staff
- Collaborated with my fellow interns on the tasks given to us by the senior staff
Vice President of Operations
Zeta Tau Alpha - Iota Phi
01.2024 - 01.2025
- Oversaw and guided ZTA Programming Council. Made sure they stayed up to date and on schedule.
- Facilitated communication between the departments, promoting collaboration and alignment on goals made for the year.
- Monitored budget management, making sure ideas fit within the budget.
- Acted as a liaison between my fellow members on Executive board and Programming Council.
- Supported my Programming Council team for optimal performance and overall satisfaction.
Diversity, Equity and Inclusion Chair
Zeta Tau Alpha - Iota Phi
01.2023 - 01.2024
- Communicated details of upcoming DEI events on campus to chapter members.
- Created opportunities for members to connect and request support when needed.
- Analyzed feedback from members to improve event planning and execution strategies.
- Represented ZTA at DEI meetings.
- Aimed to grow the culture of inclusivity and open dialogue within my chapter.
- Championed diversity and inclusion initiatives, leading to more representative and engaged membership base.
Intern
Kentlands Psychotherapy
08.2021 - 06.2022
- Conducted research on topics related to mental health and psychology, contributing to the development of educational materials, treatment plans, and resources for clients and their families.
- Participated in team meetings and case conferences, collaborating with therapists and other staff members.
- Assisted with community outreach and marketing initiatives to promote the therapist's office and its services, including creating social media content, designing flyers, and attending networking events, showcasing creativity and marketing skills.
- Learned valuable skills on communicating with others in a respectful and kind way
Education
Bachelor of Arts - Psychology
North Carolina State University
Raleigh05-2026
Skills
- Microsoft Teams
- Excel (formulas, charts, data entry)
- Zoom
- Google Workspace (Docs, Sheets, Slides, Drive)
- Canva (graphics social media)
- Microsoft Office Suite (Word, PowerPoint, Outlook)
Timeline
Intern
Larkin Painting
07.2025 - 08.2025
Intern
Crime Scene Investigation Bureau
05.2025 - 07.2025
Hostess/Server
Cantina 18
10.2024 - Current
Vice President of Operations
Zeta Tau Alpha - Iota Phi
01.2024 - 01.2025
Diversity, Equity and Inclusion Chair
Zeta Tau Alpha - Iota Phi
01.2023 - 01.2024
Intern
Kentlands Psychotherapy
08.2021 - 06.2022
Bachelor of Arts - Psychology
North Carolina State University