Júlia Lucena
Remote Professional - Customer Support, AI Training, And Language Instruction
Porto Alegre, Rio Grande Do Sul
Summary
I am a highly skilled professional with a strong background in language, communication, and education. Fluent in Portuguese and English, with conversational French and basic German, I excel in roles that require effective communication, organizational skills, and adaptability. I am seeking remote opportunities in customer support, AI training, or language instruction, where I can leverage my multilingual abilities and teaching experience.
Overview
2025
2025
years of professional experience
20
20
years of post-secondary education
Work History
Research Assistant
UFRGS
Porto Alegre, RS
01.2021 - 01.2025
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
- Contributed to development of research proposals, aligning with strategic objectives and securing project approvals.
- Boosted research visibility and impact with publication of findings in prestigious academic journals.
Work Study Student
UFRGS
Porto Alegre, RS
01.2022 - 06.2024
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
- Coordinated and scheduled meetings and appointments.
- Monitored and tracked budgets and expenses.
- Edited documents to keep company materials free of grammar errors.
Teacher's Assistant
Language Institute
Remote
03.2022 - 06.2024
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Cultural Mediator and Educator
Fundacao Iberê Camargo
01.2016 - 01.2018
- Promoted open dialogue between individuals of differing beliefs by organizing roundtable discussions on controversial topics within the community.
- Facilitated collaboration among team members from various cultural backgrounds, fostering a positive work environment.
- Empowered individuals from diverse backgrounds by providing them with tools and resources needed to navigate social, educational, or professional settings with confidence.
- Developed customized training materials for specific cultural contexts to maximize learning outcomes.
- Assisted in the organization of community events to promote intercultural exchange and appreciation.
- Conducted workshops and seminars on intercultural mediation techniques for educational institutions, businesses, and non-profit organizations.
- Collaborated with local government agencies to establish inclusive policies and practices for diverse populations.
Volunteer
City Hall of Porto Alegre
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Increased cultural awareness with organization of multicultural festivals.
- Fostered sense of community, organizing neighborhood gatherings.
- Enhanced visitor experience by conducting informative and engaging museum tours.
- Created educational materials to convey important information to service recipients.
Education
Ph.D. - Comparative Literature
UFRGS
Porto Alegre, Rio Grande Do Sul, Brazil 01.2020 - 07.2025
Master of Arts - Comparative Literature
UFRGS
Porto Alegre, Rio Grande Do Sul, Brazil 07.2018 - 08.2020
Bachelor of Arts - Portuguese Language And Literature
UFRGS
Porto Alegre, Rio Grande Do Sul, Brazil 03.2012 - 08.2018
Bachelor of Arts - French Language And Literature
UFRGS
Porto Alegre, Rio Grande Do Sul, Brazil 03.2012 - 08.2018
Skills
Teamwork and collaboration
Data collection
Research paper writing
Computer skills
Time management
Team collaboration
Problem-solving
Document management
Project oversight
Literature reviews
English and Portuguese expertise
Relationship building
Timeline
Teacher's Assistant
Language Institute
03.2022 - 06.2024
Work Study Student
UFRGS
01.2022 - 06.2024
Research Assistant
UFRGS
01.2021 - 01.2025
Ph.D. - Comparative Literature
UFRGS
01.2020 - 07.2025
Master of Arts - Comparative Literature
UFRGS
07.2018 - 08.2020
Cultural Mediator and Educator
Fundacao Iberê Camargo
01.2016 - 01.2018
Bachelor of Arts - Portuguese Language And Literature
UFRGS
03.2012 - 08.2018
Bachelor of Arts - French Language And Literature
UFRGS
03.2012 - 08.2018
Volunteer
City Hall of Porto Alegre
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