Jo Montalvo-Schultes
Summary
Results-driven professional with 8+ years of experience in supporting medical teams in fast-paced clinical settings. Known for organizational skills, proficiency in EMR systems, proven ability to optimize workflows and processes and improve patient satisfaction. Currently, seeking new opportunities for growth, fresh challenges, and continued professional development.
Overview
8
8
years of professional experience
Work History
Surgical Representative
RWJ Barnabas Health Medical Group
01.2022 - Current
- Manage calendar for Division Chief, Attendings, and Residents
- Verify Insurance Eligibility & Obtain Prior Authorizations
- Manage TMR/Transgender/Cosmetic Programs
- Schedule Surgical Procedures for Multiple Facilities
- Manage Pre and Post-Operative Assessments
- Resolved Billing discrepancies, Insurance Denials, and Payment Collections.
- Trained New Staff on Standard Procedures and Protocols
Surgical Coordinator
Hudson Premier Healthcare Partners
05.2021 - 11.2021
- Manage Attending and Clinical Staff Calendars
- Verify Insurance & Obtain Prior Authorizations
- Scheduled Surgical Procedures
- Managed Office Supply inventory
- Retrieve and Review Medical Records
- Triage calls and Resolve Patient Inquiries
Patient Access Representative/Staff Assistant
University Physicians Associates
10.2017 - 06.2018
- Provided Front Desk Support-Registration, Chart Creation, Appointment Scheduling
- Verify Insurance Eligibility & Obtain Prior Authorizations
- Schedule Surgical Procedures & Pre-admission Testing
- Retrieve and Review Medical Records
- Support Attendings At Off-site Locations
- Triaged Phone Calls & Resolve Patient Inquires
- Payment Collection
Education
High School Diploma -
Thomas Jefferson Arts Academy
06-2012
Skills
- Microsoft Office
- Insurance Authorizations
- EMR Systems
- Calendar Management
- Time Management
- Customer Service
- Multitasking
- Attention to detail
Timeline
Surgical Representative
RWJ Barnabas Health Medical Group
01.2022 - Current
Surgical Coordinator
Hudson Premier Healthcare Partners
05.2021 - 11.2021
Patient Access Representative/Staff Assistant
University Physicians Associates
10.2017 - 06.2018
High School Diploma -
Thomas Jefferson Arts Academy