Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
CustomerServiceRepresentative
João Matheus Dias

João Matheus Dias

Summary

Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
20
20

Certifications

Work History

Full Cycle Developer

RCA Sistemas LTDA
01.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor of Science - Software Engineering

Cruzeiro Do Sul Virtual
São Paulo - SP, Brazil
01.2025

Associate of Applied Science - Agile Software Engineering

Unyleya
Rio De Janeiro - RJ, Brazil
11.2022

Associate of Applied Science - MBA Software Quality Management

Unyleya
Rio De Janeiro - RJ, Brazil
09.2022

Associate of Science - Systems Analysis And Development

UNICV
Maringá - PR, Brazil
07.2020

Skills

  • Developer Support
  • Developer Collaboration
  • Full-Stack Development
  • Scrum Methodology
  • Best Practices and Standards
  • Jenkins CI
  • Cloud Hosting
  • Infrastructure Optimization
  • Databases: Oracle, SQL Server, MongoDB
  • DevOps Engineering
  • Escalation and Troubleshooting

Accomplishments

  • Achieved less tax to the enterprise by completing implementing a new function for an API that integrates sales with our internal ERP. This function works to automatically separate the products in their respective contracts, at the correct price with accuracy and efficiency.
  • Documented and resolved problems with communication between main office and affiliates from some of our software's which led to our clients that make use of those products became so much more confident about the data on their databases.

Certification

  • Jenkins , Udemy - No Expiration Date
  • Python , Coursera - No Expiration Date
  • C# , Udemy - No Expiration Date
  • Ansible , Udemy - No Expiration Date
  • Terraform , Udemy - No Expiration Date
  • Docker , Udemy - No Expiration Date
  • Zabbix , Udemy - No Expiration Date

Languages

English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)

Timeline

Full Cycle Developer

RCA Sistemas LTDA
01.2021 - Current

Bachelor of Science - Software Engineering

Cruzeiro Do Sul Virtual

Associate of Applied Science - Agile Software Engineering

Unyleya

Associate of Applied Science - MBA Software Quality Management

Unyleya

Associate of Science - Systems Analysis And Development

UNICV
João Matheus Dias