João de Rezende
São Paulo,SP
Summary
Bilingual admissions professional with global experience supporting students and families through international education journeys. Background spans academic advising, enrollment management, and student affairs across Brazil, the U.S, and U.K, including roles at California State University and EF Academy. Proven ability to build strong relationships with diverse communities, particularly high-net-worth families seeking premium educational experiences. Skilled in strategic outreach, CRM systems, and cross-cultural communication. Now seeking to apply this experience in long-term, relationship-driven roles at leading private schools in Brazil.
Overview
3
3
years of professional experience
Work History
Admissions Consultant
EF Academy International Boarding Schools
09.2024 - Current
- Led Brazilian market enrollment efforts to grow international student enrollment in our 3 campus: Oxford, New York, and Pasadena.
- Managed enrollment pipeline and outreach to new families.
- Assisted applicants in understanding admissions timeline, academic and language proficiency requirements, visa process, and safety and well-being.
- Worked closely with campus staff and faculty to ensure that the prospective students met program-specific requirements and expectations.
- Created marketing campaigns to generate more leads and interest.
- Participated in educational events like the IC3 Regional Forum to promote and generate brand awareness.
Commercial Assistant - After Sales & Warranty
HBR Aviation
05.2024 - 08.2024
- Supervised warranty claims for parts and services on all new rotor-wing aircraft imported, assembled and sold by the company.
- Analyzed discrepancies, collaborating with upper management, the engineering department, and supplier technical support to resolve issues, ensuring that grounded aircraft were prioritized for service return.
- Managed import and export processes from the United States, liaising with carriers, freight forwarders, and cargo agents.
- Consistently sought alternatives to improve client satisfaction by reviewing budgets, expenses, and lead times for each warranty claim.
Assessment & Evaluation Intern
California State University - Northridge
07.2023 - 04.2024
- Analyzed student populations at a Hispanic-serving institution, evaluating academic achievement and graduation rates while identifying dropouts and failing grades as areas for improvement.
- Collaborated in division-wide strategic planning, aligning initiatives with campus priorities and employing data-informed decision-making with a focus on diversity, equity, and inclusion.
- Designed and distributed surveys using Qualtrics, and analyzed both quantitative and qualitative data.
- Generated 18 comprehensive annual strategic reports using Anthology software, which guided decision-making for the 2024-25 academic year.
Academic Advisor
California State University - Northridge
03.2022 - 07.2023
- Provided academic guidance and structured course schedules for incoming students majoring in Science, Engineering, Technology, and Mathematics, developing personalized academic plans and explaining course requirements.
- Conducted over 200 individual consultations with first-year students, both in-person and remotely.
- Addressed student concerns related to enrollment, financial aid, major changes, study abroad programs, and curriculum adjustments.
- Managed daily communication via email and phone for scheduling and document submission.
- Trained new advisors through workshops and simulations, enhancing their interpersonal skills and ensuring effective student support.
Education
Bachelor's Degree - Business Administration
California State University - Northridge
05.2023
Skills
- English - proficient
- Portuguese - native
- CliftonStrengths: Analytical, Relator, Discipline, Individualization, Arranger
- Salesforce CRM, Office Package, IBM SPSS, Tableau
Timeline
Admissions Consultant
EF Academy International Boarding Schools
09.2024 - Current
Commercial Assistant - After Sales & Warranty
HBR Aviation
05.2024 - 08.2024
Assessment & Evaluation Intern
California State University - Northridge
07.2023 - 04.2024
Academic Advisor
California State University - Northridge
03.2022 - 07.2023
Bachelor's Degree - Business Administration
California State University - Northridge
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