José Luiz F. Da Silva
Campo Grande, MS
Summary
Accustomed to handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
ALERJ
Rio De Janeiro, RJ - Brazil
12.2019 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Technologist - Information Technology
Federal University of Mato Grosso Do Sul
Campo Grande, Mato Grosso Do Sul, Brazil03.2027
High School Diploma -
Colégio Estadual Paulo Freire
Rio De Janeiro, RJ12.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
Interests
IoT, AI, Video Games, Web Management, Computer Science, Reading.
Languages
English
Intermediate (B1)
Portuguese
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
ALERJ
12.2019 - 02.2023
Technologist - Information Technology
Federal University of Mato Grosso Do Sul
High School Diploma -
Colégio Estadual Paulo Freire