Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joselito G. Santos

Summary

With over 30 years of senior-level experience in Information Technology, I am a highly skilled professional specializing in Modes of Payment within the IBM Mainframe environment. Throughout my distinguished career, I have contributed for 29 years to Credit Card Processors/Issuers, demonstrating expertise in Acquisition, Reconciliation, Settlement, and Accounting Systems. The last 15 years have been dedicated to Exchange Modules with Visa and Mastercard.

My proficiency lies in implementing Batch Modules, showcasing a solid conceptual capacity, analytical skills, and an unwavering focus on project delivery. I excel in analyzing, programming, developing, and implementing credit card processing systems. I am well-versed in IBM tools, including Cobol DB2, Cobol Cics, and Vsam, and possess familiarity with TSO, ROSCOE, CHANGEMAN, JCL, and IDCAMS. Known for troubleshooting Mainframe environment glitches and maintaining strong user relationships.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Technology Specialist I

Banco Santander Brasil S/A. (Current F1RST Digital Services).
São Paulo - SP
02.2019 - Current
  • Analysis, development, and implementation of processes for recording transactions from Brands Visa and Mastercard.
  • Customization of programs and procedures for handling Installment Credit transactions.
  • Analysis and development of corrections in processing flows for Debit Card or Credit Card transactions.
  • Introduction of new Debit Card or Credit Card products.


Projects:

  • Select Global Project
  • Installment Credit Project
  • SFTP Visa Project
  • Mastercom Project
  • Visa OCT Project
  • Mastercard MoneySend Project


Chief Results:

  • Implementation of Select Global Account, development and implementation of Financial Conciliation processes for the transactions carried out in several countries, received from the Mastercard.
  • Successfully introduced the Installment Credit Project, a groundbreaking financing option in the Credit Card Market.
  • Led the SFTP Visa Project, replacing the file transfer process and avoiding fines from Brand Visa.

Team Leader

Resource Tecnologia E Informática Ltda (current Qintess).
São Paulo - SP
10.2008 - 02.2019
  • Implementation of processes for analyzing complaints and sending Chargeback to Brands.
  • Customization of programs and procedures for Installment Credit Store Owner transactions.
  • Analysis and development of processes to improve processing performance.
  • Introduction of new Debit Card or Credit Card products.


Projects:

  • Visa Exchange Commission Processing and Accounting Project
  • Settlement Chamber (CIP/SILOC) Processing and Accounting Project
  • Performance Improvement Project
  • Edit Package 4.0 Updating Project
  • Daily Processing Project
  • Band Release Project
  • Commercial Disagreement Project
  • Workflow Adequacy Project
  • New Installment Plan Store Owner Project
  • Mastercard ICA Unification Project
  • Multi Authorization Project
  • Multi Clearing Project


Chief Results:

  • Achieved a 4-hour reduction in processing time through the Performance Improvement Project.
  • Successfully led the Edit Package 4.0 Updating Project, meeting global demands and avoiding fines.
  • Contributed to the successful execution of the Brand Release Project, ensuring compliance with worldwide standards.
  • Resolved financial and accounting discrepancies through the New Installment Plan Store Owner Project.
  • Enabled daily processing, significantly boosting financial flow on holidays and weekends through the Daily Processing Project.

Education

Information Technology Degree - Technology

FASP - Faculdades Associadas São Paulo
São Paulo - SP, Brazil
02.1990 - 02.1992

Skills

COBOL CICS - 5 years of experience

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Certification

PSM I - Professional Scrum Master I Scrum.org Credential #: 560313

Timeline

Technology Specialist I

Banco Santander Brasil S/A. (Current F1RST Digital Services).
02.2019 - Current

Team Leader

Resource Tecnologia E Informática Ltda (current Qintess).
10.2008 - 02.2019

Information Technology Degree - Technology

FASP - Faculdades Associadas São Paulo
02.1990 - 02.1992

PSM I - Professional Scrum Master I Scrum.org Credential #: 560313

Joselito G. Santos