JÉSSICA MEREDYK CASAGRANDE
Chapecó, Santa Catarina,SC
Summary
I have ease teamwork and adapt to different situations. Interest in constant learning, strong sense of responsibility and agility in the requested functions. Experience with foreign public, cultural immersion and easy adaptation to new cultures and environments. Excellence in Customer Service. Currently working with customer service, teamwork, guiding customers and helping to make them loyal to the company.
Overview
8
8
years of professional experience
Work History
Assistant and General Administrative and Financial
Udimar Casagrande ME & JDJ Transportation
10.2016 - Current
- Reception and customer service
- Responsible for purchasing from suppliers and selling to customers
- Control of agenda, appointments, meetings and logistics
- Billing to customers
Scholarship Sector Assistant
Unochapecó University
01.2024 - 08.2024
- Reception and support for students
- Analysis of student documents for scholarship application and maintenance.
Intern
Federal Police (immigration and Passport Sector)
03.2021 - 03.2023
- Service to the foreign public
- Verification of foreign documents (passports, birth certificates, ID)
- Carrying out the administrative process for the identification of immigrants, as well as nationalization
- Interview with the Brazilian public for the collection of personal data for the issuance of the Brazilian passport
- Carrying out the process to prepare the Brazilian travel document
Intern
Civil Police
08.2020 - 02.2021
- Reception and assistance to victims
- Incident reporting/recording
- Secretarial support to the Chief Officer
- Answering emergency/help request calls
Intern
PROCON The Department for Consumer Protection
07.2019 - 07.2020
- Public service for complaint registration
- Connections to resolve conflict between companies and consumers
- Opening of administrative processes and complaints
- Monitoring of conciliation hearings between companies and consumers
Education
Bachelor of Law -
Unochapecó University
Chapecó, Santa Catarina, Brazil08.2023
Skills
- Fast Learner
- Team Collaboration
- Computer Skills
- Verbal and written communication
- Microsoft Office Suite
- Schedule and calendar management
- Administrative tasks
- Meeting Scheduling
- Administrative Support
- Adaptability
- Excellent Communication
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Scholarship Sector Assistant
Unochapecó University
01.2024 - 08.2024
Intern
Federal Police (immigration and Passport Sector)
03.2021 - 03.2023
Intern
Civil Police
08.2020 - 02.2021
Intern
PROCON The Department for Consumer Protection
07.2019 - 07.2020
Assistant and General Administrative and Financial
Udimar Casagrande ME & JDJ Transportation
10.2016 - Current
Bachelor of Law -
Unochapecó University
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