Jéssica Smarzaro
São Paulo
Summary
In Brazil, I successfully managed and operated my own business, demonstrating a strong commitment to customer satisfaction, strategic planning, and effective communication.
Dedicated and entrepreneurial-minded professional with a passion for sales, seeking a rewarding opportunity to contribute to a dynamic sales environment.
Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
16
16
years of professional experience
Work History
Entrepreneur
Vestindo O Bebê
06.2011 - 12.2023
- Increased business revenue by implementing innovative marketing strategies and expanding product offerings.
- Established a successful startup by researching market opportunities and creating a business plan.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Led a team of professionals to achieve ambitious growth targets while maintaining high employee morale and retention rates.
- Optimized supply chain processes for increased efficiency, cost reduction, and better inventory management.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Legal Assistent
Cury & Goldman Law Office
03.2008 - 01.2011
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Education
Degree in Law - Law
FMU Law School
São Paulo - Brazil07.2011
Skills
- Customer Service
- Loss Prevention
- Order Processing
- Promotions and Specials
- Customer Support
- Purchase Recommendations
- Organizational skills
- Interior and Exterior Displays
Languages
Portuguese
Bilingual or Proficient (C2)
Timeline
Entrepreneur
Vestindo O Bebê
06.2011 - 12.2023
Legal Assistent
Cury & Goldman Law Office
03.2008 - 01.2011
Degree in Law - Law
FMU Law School
Similar Profiles
Paula Miranda AlbuquerquePaula Miranda Albuquerque
Attending Pediatric and Neonatal Anesthesiologist at Hospital das Clínicas and Instituto da Criança e do Adolescente of University of São PauloAttending Pediatric and Neonatal Anesthesiologist at Hospital das Clínicas and Instituto da Criança e do Adolescente of University of São Paulo
Diogo Fernando MariaDiogo Fernando Maria
Analista de logística at Lumiar HealthCareAnalista de logística at Lumiar HealthCare
Josiane Rodrigues Da SilvaJosiane Rodrigues Da Silva
Lider at Higiênico Higienização E serviço LTDALider at Higiênico Higienização E serviço LTDA