Summary
Overview
Work History
Education
Skills
Languages
Age
Timeline
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JUAN VICTOR DA SILVA SENA

JUAN VICTOR DA SILVA SENA

São Paulo

Summary

I am someone who thrives in customer serviceroles, with a genuine passion for helping peoplefeel comfortable and atease. My background in hospitality has honed my ability to handle different types of personalities and remain calm in fast-paced environments. I’m also highly adaptable and alwayseager to learn new things, which I believeis key for a cabin crew member

Overview

4
4
years of professional experience

Work History

Post Sales Coordinator

IE Intercambio no Exterior
10.2022
  • Reviewing and sending enrolments, interfacing between customer and supplier, selling paper money and insurance, generating invoices, creating and controlling spreadsheets.

Full Commercial Advisor

Hello Study SP
07.2022 - 10.2022

Administrative Assistant

Pullman Hotels & Resorts SP
09.2018 - 10.2019
  • Registering items, posting financial notes, receiving internal and external customers, brand standardisation checks, collecting signatures and organising the department, etc.

Education

Pós/MBA in Business/Foreign Affairs -

Universidade Anhembi Morumbi
01.2024

Degree in Air Transport / Civil Aviation -

Universidade Guarulhos
01.2020

Travel Agency / Tourism -

ETEC Prof. Aprígio Gonzaga
01.2018

Skills

  • Intermediate knowledge of foreign exchange operations, top-ups, purchases and remittances
  • Knowledge of operations in the hospitality and international education industries
  • Report creation
  • Customer Service
  • Interpersonal communication skills
  • Post-sales support

Languages

English
Intermediate

Age

24

Timeline

Post Sales Coordinator

IE Intercambio no Exterior
10.2022

Full Commercial Advisor

Hello Study SP
07.2022 - 10.2022

Administrative Assistant

Pullman Hotels & Resorts SP
09.2018 - 10.2019

Degree in Air Transport / Civil Aviation -

Universidade Guarulhos

Travel Agency / Tourism -

ETEC Prof. Aprígio Gonzaga

Pós/MBA in Business/Foreign Affairs -

Universidade Anhembi Morumbi

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