Juliana H. Mori

* Provide English–Portuguese and Portuguese–English translation and language support for different types of written content.
* Review and adapt content to ensure clarity, accuracy, natural language, and appropriate cultural context.
* Communicate directly with clients to understand project requirements, expectations, and deadlines.
* Manage projects independently, organizing workflow, priorities, revisions, and delivery schedules.
* Use digital tools, AI-assisted applications, and translation resources to support productivity and quality.
* Maintain attention to detail while working independently in a remote environment.

• Tradução de documentos diversos, assegurando a precisão e a fluência do texto entre os idiomas desejados.

Deliver professional yoga classes while maintaining a welcoming, organized, and client-focused environment.
* Communicate clearly with clients from different backgrounds and adapt guidance according to individual needs.
* Build positive client relationships through attentive listening, empathy, and personalized service.
* Manage class preparation, scheduling, communication, and day-to-day responsibilities independently.
* Resolve client concerns professionally while maintaining high standards of service and safety.

* Managed the daily operations of an independent café, combining customer service, administration, inventory control, purchasing, and operational organization.
* Provided direct customer service in both Portuguese and English, including assistance to international customers.
* Managed spreadsheets, inventory records, product organization, supplier communication, and administrative processes.
* Coordinated purchasing and monitored stock levels to support efficient daily operations.
* Handled customer questions, requests, and problems while maintaining a positive customer experience.
* Organized operational routines and priorities in a fast-paced customer-facing environment.
* Developed strong skills in decision-making, multitasking, problem-solving, and business administration through hands-on entrepreneurship.

* Supported daily business operations while also providing fitness instruction and customer service.
* Managed client communication, scheduling, administrative routines, and general organizational tasks.
* Assisted clients directly and maintained strong relationships through clear and professional communication.
* Supported social media management and digital communication for the business.
* Balanced operational, administrative, and client-facing responsibilities independently.
* Helped maintain an organized and positive customer experience across different areas of the business.