Julio Cerasi
São Paulo
Summary
Results-driven Sales Director with 15 years of expertise in Sales, Customer Experience (CX) and Software as a Service (SaaS). Dedicated to motivating teams and utilizing in-depth knowledge to expand into new markets and effectively promote product lines. A strategic mentor adept at evaluating individual and team performance, implementing enhancements, and setting precise goals. Proficient in cultivating and sustaining profitable partnerships to fuel long-term revenue growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Director, Commercial
Genesys Brasil
03.2022 - Current
- Led high-performing sales team with 6 to 8 Account Executives through effective coaching, mentoring, and performance management strategies.
- SaaS Go to Market, managing customer and partner relationship. Establish company territory plans, team structure, individual quotas and patches for your team, including investment capacity requirements.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Work closely with marketing, product and support teams to ensure seamless customer experience.
- Report on booking forecast and strategic GTM initiatives to achieve and exceed sales goals and quotas.
Commercial, Sr. Account Executive and Account Director
Genesys Brasil
01.2016 - 01.2021
- Executed successful sales strategies to convert leads into customers.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed 100 accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying company's reputation as trusted partner in their respective industries.
- Prepared forecasts to gain understanding of measures needed to grow business.
Account Manager
Exbiz Telecom
01.2012 - 01.2016
- Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Prospect new customers and up selling on existing clients
- Do sales and technical presentations and proposals about customer needs.
Pre-Sales Analyst / Pre-Sales Manager
Exbiz Telecom
01.2008 - 01.2012
- Leading and train pre-sales team
- Technical and sales presentations to customers, partners and co-workers
- Solution Designer in Unified Communication, Contact Center, Video Conference, Data Networks and Cabling Systems.
Telecom Technical
Exbiz Telecom
08.2006 - 01.2008
- Projection and guidance of cabling, catv, multimedia and voice systems.
Education
MBA -
FIA
São Paulo, SP12.2024
Bachelor of Science - Production Engineering
UAM – Universidade Anhembi Morumbi
São Paulo, SP12.2020
Bachelor of Science - Science And Technology
UFABC – Federal University of ABC
Santo André, SP12.2011
Skills
- Sales Strategies
- Customer Relationship Management
- Networking and relationship building
- Presentations and public speaking
- Goals and performance
- Territory Management
- Salesforce proficiency
- Sales Pipeline Management
- Negotiation expertise
- Managing quotas
Certification
- SaaS Sales Method
- MEDDIPICC
- Storytelling
- Design Thinking
- Competitive Intelligence Black Belt Program
Accomplishments
- 2022 President's Club Award
- 2021 President's Club Award
- Named "POD of the Year" in 2021.
- Named "Account Executive of the Year" in FY21.
- 2020 President's Club Award
- 2019 President's Club Award
- Named "Account Executive of the Year" in FY19.
- 2016 President's Club Award
Hobbies and Interests
I love spending time with my family—my wife, daughter, and our Border Collie. I’m really into soccer and football, and I never miss a game. I also enjoy watching TV series, trying out new recipes in the kitchen, and savoring good wine and beer. I’m also a bit of a tech enthusiast and love getting lost in a good book whenever I get the chance.
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Sales Director, Commercial
Genesys Brasil
03.2022 - Current
Commercial, Sr. Account Executive and Account Director
Genesys Brasil
01.2016 - 01.2021
Account Manager
Exbiz Telecom
01.2012 - 01.2016
Pre-Sales Analyst / Pre-Sales Manager
Exbiz Telecom
01.2008 - 01.2012
Telecom Technical
Exbiz Telecom
08.2006 - 01.2008
MBA -
FIA
Bachelor of Science - Production Engineering
UAM – Universidade Anhembi Morumbi
Bachelor of Science - Science And Technology
UFABC – Federal University of ABC
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