Kalista Katsabanis
BABYLON
Summary
Results-driven sales consultant with expertise in customer relationship management, upselling techniques, and CRM software. Committed to driving revenue growth and enhancing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Huntington Honda
Huntngton NY
04.2025 - Current
- Built strong relationships with customers to understand their automotive needs.
- Presented product features and benefits to enhance customer understanding.
- Conducted vehicle demonstrations to showcase performance and features.
- Utilized CRM software to track leads and manage customer interactions.
- Participated in regular training sessions to stay updated on new models and promotions.
- Developed and maintained relationships with clients to increase sales revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Provided detailed product information to customers, including features, prices, and availability.
- Performed cold calls to prospective customers to introduce company offerings.
- Greeted incoming customers and provided expert sales and service to drive revenue.
Dental Receptionist
All County Oral Sugrery
Melville NY
03.2021 - 01.2025
- Greeted patients warmly and assisted with check-in procedures.
- Maintained patient records accurately in electronic health system.
- Coordinated communication between dental staff and patients regarding treatment plans.
- Managed patient scheduling and appointment confirmations for oral surgery.
- Assisted in preparing surgical documentation for upcoming procedures.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Verified, updated and entered patient information into system.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
Sales Consultant
New YorK Sports Club
Commack NY
09.2017 - 02.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Business And Managerial Economics
Suffolk County Community College
Skills
- Customer relationship management
- Product demonstration
- Sales analytics
- CRM software
- Upselling techniques
- Vehicle inspection
- Market research
- Sales forecasting
- Effective communication
- Time management
- Adaptive learning
- Product and service sales
- Sales analysis
- CRM proficiency
- Exceeds sales goals
- Leads prospecting
- Cold calling
- Project management
- Closing sales
- Complex Problem-solving
Timeline
Sales Consultant
Huntington Honda
04.2025 - Current
Dental Receptionist
All County Oral Sugrery
03.2021 - 01.2025
Sales Consultant
New YorK Sports Club
09.2017 - 02.2020
Some College (No Degree) - Business And Managerial Economics
Suffolk County Community College