Summary
Overview
Work History
Education
Skills
Timeline
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Karine Almeida De Souza

Business Administrator
Sao Paulo - SP

Summary

Bilingual English-Portuguese professional with 3+ years of hands on experience on Communication and Administration fields, with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or multicultural environments.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Bilingual Assistant

Au Pair Belgium
Hoeilaart
12.2020 - 12.2021

Responsible for overseeing and promoting the academic, social, mental and English skills development of children, along with a daily fast schedule management.

Bilingual Assistant

Cultural Care
Aurora - CO
01.2018 - 10.2020

Responsible for overseeing and promoting the academic, social, and mental development of children.

Cross teamwork with parents and teachers to provide progress updates on children’s development and establish goals based on daily activities and observed behavior.

Camp Counselor

NR Acampamentos
São Paulo
09.2017 - 12.2017
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Ensure that children are fully integrated into the
    program, developing their English skills, always encouraging the practice of the language in the activities carried out.
  • Followed established emergency procedures to enable best possible resolution of incidents.

Administrative Assistant Intern

ADJUD
Sao Paulo - SP
05.2015 - 05.2017
  • Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
  • Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
  • Executed record filing system to improve document organization and management.

Customer Service Assistant

KingStar Colchoes
Sao Paulo - SP
12.2013 - 01.2015
  • Managed around 100 incoming calls each day with utmost professionalism and knowledgeable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Communicated with suppliers to maintain updated information regarding status of current orders.

Education

BBA - Business Administration

UAM - Universidade Anhembi Morumbi
São Paulo, SP - Brazil
02.2014 - 12.2017

Skills

Documentation and reporting

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Timeline

Bilingual Assistant

Au Pair Belgium
12.2020 - 12.2021

Bilingual Assistant

Cultural Care
01.2018 - 10.2020

Camp Counselor

NR Acampamentos
09.2017 - 12.2017

Administrative Assistant Intern

ADJUD
05.2015 - 05.2017

BBA - Business Administration

UAM - Universidade Anhembi Morumbi
02.2014 - 12.2017

Customer Service Assistant

KingStar Colchoes
12.2013 - 01.2015
Karine Almeida De SouzaBusiness Administrator