Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Kayden Walencik

Kayden Walencik

Summary

Versatile professional skilled in entertainment operations and technical support. Demonstrates a strong ability to enhance immersive guest experiences through effective communication and creative problem-solving. Proven track record in ensuring high-quality audio-visual elements and operational readiness in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Coordinator, Resort Show Quality,

Universal Orlando Resort
Orlando Fl
03.2026 - Current
  • Coordinated diverse teams to maintain show quality and thematic integrity across resort experiences.
  • Created and updated checklists to ensure consistent quality of audio, video, lighting, and themed show elements across venues and area developments.
  • Evaluated operational readiness of animated figures and show-action equipment daily, confirming all elements functioned effectively before guest entry.
  • Produced reference photography, video, and 360° visual documentation to support project presentations.

Attractions Attendant,

Walt Disney World
Orlando Fl
10.2024 - Current
  • Greeted and directed guests, explained safety protocols, and operated interactive attractions to enhance guest experience.
  • Deliver themed guest interactions to enhance the immersive experience.
  • Monitor ride safety systems and handle emergency protocols.
  • Conducted routine inspections of attractions to ensure safety compliance and operational effectiveness.
  • Collaborated with fellow attendants to uphold safety procedures, creating a secure environment for guests and staff.
  • Operated rides and attractions according to written guidelines to reduce injuries.

Equipment and Technology Attendant,

Epic Universe
Orlando Fl
03.2025 - 03.2026
  • Coordinated transportation, tracking, and setup of equipment throughout resort, ensuring timely placement of barricades, signage, and technical gear.
  • Oversaw safe transportation of goods using utility vehicles and carts, prioritizing guest safety in high-traffic areas.
  • Collaborated with managers to update project status and enhance logistical operations.
  • Maintained cleanliness and order in assigned spaces to foster a welcoming environment for guests.
  • Resolved guest inquiries and issues swiftly to cultivate positive interactions and feedback.

Attractions Attendant,

Islands of Adventure
Orlando Fl
12.2024 - 03.2025
  • Oversaw attraction operations, ensuring adherence to safety protocols and consistently meeting guest satisfaction standards.
  • Delivered outstanding customer service by addressing guest concerns promptly and professionally.
  • Coordinated guest flow during peak times, optimizing wait times and significantly enhancing visitor experiences.
  • Supported team members in daily tasks, fostering a positive work environment and ensuring smooth operations.

Internet & Voice Repair Representative,

Spectrum
Columbus, OH
12.2023 - 07.2024
  • Diagnosed connectivity issues to restore service using network tools and protocols (TCP/IP, DNS, DHCP).
  • Guided customers through modem/router setup and troubleshooting to ensure seamless connection.
  • Provided clear, empathetic technical support and conflict resolution to enhance customer satisfaction.

Barista Trainer,

Starbucks
Massillon
09.2021 - 11.2023
  • Trained new hires on beverage preparation techniques to ensure quality standards were met.
  • Managed high-volume situations while fostering a positive team atmosphere.
  • Addressed guest concerns to enhance customer satisfaction and maintain quality control.

Education

Associate of Applied Science - Digital Media & Video Technology

Stark State College
Canton, Oh
05-2024

High School Diploma -

Garaway High School
Sugarcreek, OH
01-2021

Skills

  • Audio/Visual Technology
  • Photography & Post-Production
  • Guest Service & Communication
  • Equipment Setup & Operation
  • Adobe Creative Suite, DaVinci Resolve
  • Windows, Linux, macOS
  • Multitasking and organization
  • Work Planning and Prioritization
  • Leadership & Training
  • Ride Operations & Safety
  • Event coordination
  • Internet & Voice Repair Support

Projects

  • Production Assistant - An Angelic Christmas (2022)
  • Photographer/Videographer - Freelance (Since 2021)

Timeline

Coordinator, Resort Show Quality,

Universal Orlando Resort
03.2026 - Current

Equipment and Technology Attendant,

Epic Universe
03.2025 - 03.2026

Attractions Attendant,

Islands of Adventure
12.2024 - 03.2025

Attractions Attendant,

Walt Disney World
10.2024 - Current

Internet & Voice Repair Representative,

Spectrum
12.2023 - 07.2024

Barista Trainer,

Starbucks
09.2021 - 11.2023

Associate of Applied Science - Digital Media & Video Technology

Stark State College

High School Diploma -

Garaway High School
Kayden Walencik