KRISTIE HELLEN ALVES ANANIAS
Guarapari, Espirito Santo,ES
Summary
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nail Designer
Val Ribeiro Salon
03.2023 - Current
- Service provision, offering beautification and increased self-esteem
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
Waitress
Pancakes
06.2023 - 09.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Nail Designer
Espaço Kelly Amaral
02.2021 - 09.2022
- Responsible for performing various tasks, such as: valuing communication and transparency in order to deliver a service with excellence and ensuring customer satisfaction, in addition to the service contact with suppliers and maintenance of the space
Counter Attendant
Kiosk 26
06.2021 - 09.2021
- Processed customer orders and accurately entered into order system.
- Increased overall store cleanliness by diligently monitoring facilities for maintenance needs or repairs.
Tourist Facilitator
SETEC, Morro da Pescaria
07.2019 - 04.2020
- Providing personalized service to the visitor, acting in order to promote the services offered, taking questions, organizing the place and the research papers
Administrative Assistant
Magazin Grande Rio
06.2016 - 09.2017
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Certificate of Technical Studies - Aviation
Aeroclube Do Espírito Santo
Vila Velha, Espirito Santo, Brazil10.2022
High School Diploma -
EEEFM Angélica Paixão
Guarapari, Espirito Santo, Brazil12.2019
Certificate of Technical Studies - Business Administration
CIEE
Guarapari, Espirito Santo, Brazil09-2017
Skills
- Good interpersonal relationship for teamwork
- Willingness to continuous learning and improvement
- Cordiality and friendliness in dealing with people
- Resilience to adverse situations
- Zeal for hygiene and workplace organization
Languages
Portuguese
English
Abilities And Skills
- Good interpersonal relationship for teamwork
- Willingness to continuous learning and improvement
- Cordiality and friendliness in dealing with people
- Resilience to adverse situations
- Zeal for hygiene and workplace organization
Certification
- Hospítality and Tourism, CEPRO
- Office Package/ Typing, SETEC
Timeline
Waitress
Pancakes
06.2023 - 09.2023
Nail Designer
Val Ribeiro Salon
03.2023 - Current
Counter Attendant
Kiosk 26
06.2021 - 09.2021
Nail Designer
Espaço Kelly Amaral
02.2021 - 09.2022
Tourist Facilitator
SETEC, Morro da Pescaria
07.2019 - 04.2020
Administrative Assistant
Magazin Grande Rio
06.2016 - 09.2017
Certificate of Technical Studies - Aviation
Aeroclube Do Espírito Santo
High School Diploma -
EEEFM Angélica Paixão
Certificate of Technical Studies - Business Administration
CIEE
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