Laila Bohlmann
Server
El Paso,TX
Summary
Reliable food service professional with experience training new servers, supporting high-volume dining, and keeping guest service steady during busy shifts. Brings strong communication, food handling knowledge, and teamwork to help managers and teammates maintain smooth service and positive guest experiences.
Overview
2
2
Languages
2
2
Certification
3
3
years of professional experience
Work History
Server Trainer
Buffalo wild wings
El Paso
11.2025 - Current
- Trained new servers on restaurant service standards and guest interaction
- Modeled proper greeting, pacing, and communication during busy dining shifts
- Monitored server readiness, corrected service mistakes to uphold service quality standards
- Demonstrated menu knowledge, table setup, and order flow for service teams
- Coordinated onboarding and training schedules, enhancing new hire integration
- Explained side work, closing duties, and station cleanup procedures
- Delivered exceptional service to [insert high volume] daily customers, fostering satisfaction and encouraging repeat business
Server
Kerbey Lane Cafe
san marcos
07.2025 - 12.2025
- Delivered exceptional customer service to enhance guest satisfaction
- Monitored guest needs to ensure satisfaction during service. and refilled beverages throughout service
- Delivered scratch-made breakfast and lunch dishes to tables
- Collaborated with hosts to manage seating and flow during busy shifts. and kitchen staff during busy shifts
- Entered orders into POS system for accurate kitchen tickets
Cashier
The Baked Bear
El Paso
04.2022 - 02.2024
- Handled cash, card, and mobile payments using a point-of-sale system.
- Welcomed guests and provided detailed menu explanations to facilitate informed flavor selections.
- Maintained cleanliness of cashier area and service stations to promote a welcoming and enjoyable guest experience.
- Restocked toppings and supplies to support uninterrupted service during peak hours.
Education
High School -
Franklin High School
El Paso, Tx06-2024
College - Criminal Justice
Utep
El Paso 10-2026
College - Criminal Justice
Texas State University
San MarcosSkills
- Server management
- Table service
- High volume dining
- New Hire Integration
- Food Safety Certification
- Customer service
- Team collaboration
- Team coordination
- Excellent communication
- Interpersonal skills
- Problem resolution
- Service Strategy
- Conflict resolution
- Accomplishments:
Extracurricular
- Helped kids learn hurdles in track, Competed in track all through high school
-Volunteered at an animal shelter
Languages
English
Native
Native
Spanish
Advanced (C1)
C1
Certification
- Texas food handlers
- TABC Texas Alcoholic Beverage Commission
Timeline
Server Trainer
Buffalo wild wings
11.2025 - Current
Server
Kerbey Lane Cafe
07.2025 - 12.2025
Cashier
The Baked Bear
04.2022 - 02.2024
High School -
Franklin High School
College - Criminal Justice
Utep
College - Criminal Justice
Texas State University