Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Laura Simoncini

Laura Simoncini

Río Cuarto

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

12
12
years of professional experience

Work History

Forwarding Supervisor

Golden Peanut S.A
09.2011 - Current

My key responsibilities have been:
• To manage the commercial position of the local bussines in Argentina.
• To coordinate the production and the exports of the company products in line with commercial commitments and customer needs.
• To supervise the export documents preparation process using digital and hardcopy format and to coordinate the deliver to our clients.
• To manage customer service process and to keep them informed about different aspects such as quality, production, shipments and documents status.
• To control and follow up the area budget, proposing proactively new ideas to reduce costs year by year.
• To set and follow yearly SMART goals in line with general ones communicated by management.
• To contribute to new ideas that enhanced efficiencies throughout the business.
• To focus on the communication between the members of forwarding team, empowering our colleagues through respect and teamwork.
• To lead effectively change through empathy, influence and communication.
• To identify issues as well as their root causes and propose action plans to effectively remediate deficiencies in business processes.
• To listen carefully and give space to different points of view to influence decisions, differences make us stronger.

Education

International Relations

Universidad Empresarial Siglo 21
Córdoba, Argentina
04.2021

Skills

  • Strategic Planning
  • Staff Management
  • Priority Management
  • Goal-Oriented
  • Customer Service
  • Emotional Intelligence
  • Task Prioritization
  • Problem Solving
  • Employee Motivation

Accomplishments

• Successfully managed the relationship with customers and the company headquarter of increasing the satisfaction index in 42%.
• As a responsible of the exports and imports of the company, I successfully led the import process of the main components of an expansion project of 10 million dollar of invested capital that resulted for the company to have a better access to the European Union market.
• Created a robust communication and relationship with the headquarter office and the sales department to maximize the benefits from market opportunities.
• Actively participated in the generation of new ideas for the business to improve efficiency of the processes resulting in a net impact of $950.000 per year.
• Successfully adopted sustainability practices in the areas of my responsibilities.
• Actively participated in the sustainable committee that successfully adopted sustainability practices in all the areas of the business to the point we became the first FSA-verified supplier of peanuts in the world. Verified at 100% Gold, we led the industry in sustainable agriculture practices.
• Successfully participated in the calculation of the carbon foot print of the entire business and we led projects of different nature about recycling and environmental cares.
• Successfully kept cost structure of my area under the budget in a context of high inflation by applying different initiatives and ideas.
• Led the creation of a new system for sending documentation to our final clients, resulting in a more trustable and efficient process reducing the losses associated to the reprocesses of the paper work.
• Actively participated in audits of international standards. Internal auditor of SMETA and ISO 14001.

Languages

English
Advanced (C1)

Timeline

Forwarding Supervisor

Golden Peanut S.A
09.2011 - Current

International Relations

Universidad Empresarial Siglo 21
Laura Simoncini