Lauro Neves
Delft
Summary
Possess a strong background in B2B/B2C Account Management. Demonstrated experience in building and maintaining professional relationships, identifying client needs, and delivering solutions to drive growth. Strengths include strategic planning, negotiation, and problem-solving skills. Notable for transforming customer relationships into partnerships and significantly increasing account retention rates and sales rates.
Overview
13
13
years of professional experience
1
1
Certification
Work History
B2B Account Executive
Housing Anywhere
Rotterdam
01.2023 - 12.2024
- Investigated and implemented new approaches to optimize lead generation
- Conduct cold outreach to qualify leads and maintain follow-up for new advertisers
- Negotiate to optimize value delivery and manage inquiries efficiently
- Cultivate relationships for superior customer experiences
- Organize business trips and participate in conferences to expand opportunities
- Utilize feedback to make value-driven decisions and meet monthly KPIs
- Pursue ongoing training to enhance sales performance
- Stay informed on property regulations and management best practices
Sales Specialist and Sales Manager
Sinai Marble and Stone
Pompano Beach
01.2018 - 12.2023
- Oversaw all sales operations and managed interactions with both B2B and B2C customers
- Delivered exceptional performance by consistently exceeding targets, starting with an impressive achievement of 116% in the first month, followed by outstanding results of 168%, 130%,145%, and177% successively.
- Identified potential clients, fostered relationships, and secured lifelong accounts through referrals.
- Played a significant part in enhancing staff's knowledge on products and technical applications through training sessions
- Successfully led the company's expansion into new states, contributing to ongoing growth, while simultaneously seeking out new sales prospects in both inside and outside sales.
Financial Advisor/Account Manager, Inside Sales
Itau Bank
Belo Horizonte
01.2012 - 12.2018
- Highlighted for 4 consecutive years as the highest number of sales nationwide at Itau Bank
- Conducted monthly seminars on economic trends, financial products, and investment strategies, resulting in a 25% growth in client portfolio and a 15% increase in client engagement.
- Engineered comprehensive financial plans, resulting in a 25% increase in portfolio performance through in-depth market analysis and strategic asset allocation and investiments strategies over 12 months.
- Trained commercial and operational teams on investment products;
Education
MBA - English For Academic Purposes
South Florida College
Pompano Beach - USA01.2022
BBA - Economy, Financial Market Fundaments
INSPER
Sao Paulo - Brazil07-2013
MBA - Strategic People Management
Centro Uni
Belo Horizonte - Brazil01.2013
Bachelor's degree - Business Administration
Faculdade Promove
Belo Horizonte - Brazil01.2010
Skills
- Sales Technique, Consultive Sales, etc
- Pipeline Management
- Territory Management
- Effective customer upselling
- Google ecosystem, Apple ecosystem and Microsoft
- CRM proficiency
- Contract Negotiations
- Closing deals
Languages
Portuguese
First Language
English
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
French
Beginner
A1
Certification
- Toggl HireToggl HireIssued - Hire General Sales
- Prepare Yourself for a Career in Sales - Linkedin
- Health insurance and Private pension - SUSEP
- CPA-20 - Investment Specialist
- CEA - Investiment Expert - AMBIMA
Timeline
B2B Account Executive
Housing Anywhere
01.2023 - 12.2024
Sales Specialist and Sales Manager
Sinai Marble and Stone
01.2018 - 12.2023
Financial Advisor/Account Manager, Inside Sales
Itau Bank
01.2012 - 12.2018
MBA - English For Academic Purposes
South Florida College
BBA - Economy, Financial Market Fundaments
INSPER
MBA - Strategic People Management
Centro Uni
Bachelor's degree - Business Administration
Faculdade Promove