Leandro Tavares

Facilitated a smooth check-in and check-out process for departing guests, ensuring accurate billing and prompt follow-up on any outstanding issues. Collaborated with team members to ensure seamless coordination of daily operations at the welcome desk. Maintained knowledge of current facility policies and procedures, enabling prompt resolutions to guest concerns or questions.

Confirmed appointments, communicated with clients, and updated client records. Answered phone promptly and directed incoming calls to correct offices.

Safeguarded against potential legal issues by verifying that imported products met all necessary safety standards and certifications before shipping. Increased transparency in the import process by creating comprehensive reports detailing shipment status, costs incurred, and any challenges encountered during transportation. Improved relationships with overseas suppliers through clear communication, timely responses, and proactive problemsolving. Conducted regular audits of import documents to identify discrepancies, rectify errors, and prevent costly fines or delays. Maintained compliance with government regulations by consistently updating knowledge on import rules and restrictions.