Dynamic Commercial Manager with a proven track record at Grupo Urbano Bessa, excelling in customer relationship management and business development. Achieved significant efficiency improvements by streamlining processes and enhancing stakeholder engagement. Skilled in statistical forecasting, I fostered strong client relationships, driving revenue growth and successful contract negotiations.
Negotiated contracts and product prices by collaborating with vendors and developers. Built relationships with clients to establish new contracts. Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency. Used key metrics and prepared reports for senior management to monitor performance of commercial activities. Coordinated trade shows and other promotional events, showcasing company offerings effectively to prospective clients.
Enhanced client satisfaction by providing tailored development solutions and strategies. Optimized resource allocation by developing detailed budgets and financial forecasts for projects. Collaborated with clients to design, implement, and evaluate development programs, ensuring alignment with their goals. Increased stakeholder engagement through well-orchestrated communication campaigns and events.
Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly. Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.Targeted prospects in other territories through careful research of competitor products, services, and trends.
Handled customer relations issues, enabling quick resolution, and client satisfaction. Increased sales revenue by developing and implementing effective sales strategies. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. Built long-lasting client relationships through excellent customer service and consistent followups.
Increased regional sales by developing and implementing strategic sales plans. Regularly reported on regional performance metrics, identifying areas for improvement and adjusting strategies accordingly. Collaborated with marketing team to create targeted campaigns for various industries within the region. Established strong relationships with key clients, resulting in business expansion and revenue growth.
Increased sales revenue by developing and implementing effective sales strategies. Handled customer relations issues, enabling quick resolution, and client satisfaction. Led a successful sales team by providing motivational coaching and performance-based incentives. Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Customer relationship management