Summary
Work History
Education
Skills
Certification
Languages
Timeline
Leonardo Marin

Leonardo Marin

Curitiba

Summary

I’m a relationship-focused professional with solid experience in customer relations, account management, and business development. My strength lies in building trust through active listening, empathy, and a deep understanding of client needs.

I've successfully grown and retained key accounts by delivering tailored solutions and maintaining strong, long-term relationships. With a people-first approach, I bring clarity, transparency, and collaboration to every interaction.

Driven by results and connection, I thrive in dynamic environments where communication and trust are key to delivering lasting value.

I thrive in environments where communication, transparency, and collaboration are valued, and I bring a proactive, people-first approach to every interaction. My ability to assess client needs and translate them into actionable strategies has contributed to measurable outcomes in diverse industries and dynamic market settings.

Work History

Franchisee

Ana Terra Seguros
10.2021 - Current
  • Seeking to expand our range of products and generate more revenue, we acquired an insurance and health plan franchise linked to one of the largest brokerages in Brazil, with over 30 years in the market
  • With the commercial and legal support of the franchisor, we have operated in a structured and secure manner from the beginning
  • We have built a solid portfolio with over 100 active clients, always guided by close, transparent, and trustworthy service, which ensures a high number of referrals and recurring business

Business Development Executive

Movelaria Oliveira
01.2024 - 07.2024
  • I was hired directly by the company's owner through my network, with the mission of opening new markets with construction companies, expanding the brand's focus, which until then served only end customers and architects
  • I worked on developing strategic partnerships with mid- and high-end construction companies, leading intensive prospecting and relationship-building efforts
  • I also brought influential construction companies and partners to visit our factory and showroom, strengthening the brand in the high-end segment
  • Recognizing the need to focus on the luxury market, I expanded operations to Balneário Camboriú (SC)
  • With the support of a former international football player with strong influence in the local real estate market, I gained direct access to major builders and entrepreneurs in the region
  • Together, we attended in-person meetings in SC, where he introduced us, resulting in new opportunities and successful business deals
  • In addition to generating new business, I actively participated in meetings, visits, and client receptions at the factory, always maintaining a professional demeanor, assertive communication, and the ability to connect with diverse profiles, including prominent entrepreneurs, investors, and opinion leaders in the luxury real estate market

Business Development Executive

RCE Engenharia e Consultoria
08.2022 - 08.2023
  • I took the position with the goal of stabilizing my career after the birth of my son, believing in RCE's portfolio and my commercial capabilities
  • My role was to create and qualify business opportunities for the construction company, specializing in corporate projects, particularly in the healthcare sector
  • The main challenge was learning to qualify these opportunities assertively, analyzing the projects and client profiles technically, ensuring mutually beneficial business relationships
  • With my experience, networking, and the company's contact base, I worked to strengthen the brand in the market and build long-term relationships
  • I navigated high-level environments, working with major entrepreneurs, decision-makers, and leading professionals
  • I operated in São Paulo, Minas Gerais, Paraná, and Santa Catarina, representing the company in meetings, visits, and events, always maintaining a professional demeanor and assertive communication, which opened important doors
  • One example was my approach to one of the largest transport companies in Brazil, where I developed a potential opportunity worth R$ 40 million
  • This experience reinforced my ability to deal with people, build solid relationships, and communicate effectively in any business environment
  • I was internally recognized for my ethical conduct, dedication, and the results achieved

Authorized

Ademicon
10.2019 - 10.2021
  • After returning to Curitiba, I began working in the consórcio market, using a combination of referrals, cold calls, partnerships with brokers and architects, as well as targeted campaigns through Facebook and Instagram ad management
  • These strategies allowed me to generate qualified leads and accelerate the sales process, focusing on genuinely interested clients
  • Although consórcio products are often poorly sold, I have always prioritized ethical practices, offering them only to clients for whom it truly made sense
  • On several occasions, I chose not to close deals, knowing it would not be the best option for the client, reinforcing my commitment to providing quality service
  • The trust I built with my clients led many to continue doing business with me in other ventures, thanks to my complete transparency during negotiations and the high standard of service I delivered

Manager

Easy Jump Fit Store
01.2017 - 05.2019
  • After returning to Brazil, I helped my parents manage their store located on the main avenue of Itapema, SC
  • My primary responsibilities included supporting the definition of sales goals and strategies, as well as optimizing inventory and purchasing management
  • We implemented a strategic system based on sales history and customer feedback, where clients would indicate their favorite items
  • This approach improved purchasing decisions and reduced revenue loss from unsold products
  • We prioritized high-level customer service, especially for our luxury clientele, offering exclusivity and quality while building lasting relationships to generate future referrals
  • To boost sales, we developed marketing campaigns and initiatives, such as hosting events and sponsoring influencers and gyms, leveraging the brand's presence on social media
  • I also played a key role in building the store's e-commerce platform, expanding the business's reach to customers in other cities and states while maintaining a personalized service experience in the digital space
  • This gave me hands-on experience in online sales strategies
  • Additionally, we adopted more aggressive operating hours, opening at 9 a.m
  • And on Sundays—when most other stores remained closed—to capture more foot traffic and increase sales

Owner

CWB Imports
11.2014 - 08.2017
  • Building B2B Commercial Relationships
  • Brazilian Clothing Brands and Australian Retailers and E-commerce
  • I moved to Australia with the goal of building a business
  • I worked in construction, dishwashing, and moving while improving my English and focusing on the development of my business
  • My main challenge was establishing B2B partnerships, approaching e-commerce platforms and retail networks, and building relationships with people from different cultures and personalities
  • This experience taught me the true value of sales and the importance of resilience
  • I learned to manage challenges, such as being away from family, while dedicating myself to the business
  • In the last 7 months as an Uber driver, I completed 3,760 rides, which greatly improved my English fluency and gave me confidence to interact with people in both English and Portuguese
  • Although I established some partnerships, the sales volume was not what I expected
  • I returned to Brazil with the feeling that I had given my best, but also feeling that being close to my family was what truly mattered

Sales Manager

Lamisteel Indústria e Comércio de Aços Ltda
01.2008 - 01.2013
  • I started in the financial sector and soon moved to sales, leading a telesales team
  • At 23, I realized I had a knack for identifying potential clients and creating sales strategies
  • One of my biggest achievements was turning a small client into a business partner, which helped increase revenue consistently
  • The experience taught me the importance of a well-aligned team and a focus on the customer

Education

MBA - Business Management

MNM Institute Sydney Aus
01.2017

Bachelor of Science - Sales Management

FAE Centro Universitário
01.2011

Bachelor of Science - Advertising, Marketing

PUC-PR
01.2008

Skills

  • Effective communication
  • Relationship building
  • Customer relations
  • Account management
  • Key accounts development
  • Customer relationship management
  • Portfolio growth
  • Relationship management
  • Active listening
  • Customer rapport
  • Client needs assessment
  • Account retention

Certification

  • Jordan Belfort - Straight Line Sale System
  • Dan Lok - Hight Ticket Closer
  • Grant Cardone - 10x Boot Camp Interactive

Languages

English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)

Timeline

Business Development Executive - Movelaria Oliveira
01.2024 - 07.2024
Business Development Executive - RCE Engenharia e Consultoria
08.2022 - 08.2023
Franchisee - Ana Terra Seguros
10.2021 - Current
Authorized - Ademicon
10.2019 - 10.2021
Manager - Easy Jump Fit Store
01.2017 - 05.2019
Owner - CWB Imports
11.2014 - 08.2017
Sales Manager - Lamisteel Indústria e Comércio de Aços Ltda
01.2008 - 01.2013
MNM Institute Sydney Aus - MBA, Business Management
FAE Centro Universitário - Bachelor of Science, Sales Management
PUC-PR - Bachelor of Science, Advertising, Marketing
Leonardo Marin