Leonardo Pires

-Responsible for developing the Rodobens Automobile E-Commerce department:

• Responsible for managing a team of 6 employees;
• Actions to increase revenue in the supply of parts to insurance companies (average $250k monthly);
• Relationship with insurance companies, with face-to-face visits and online meetings;
• Activation of sales to end customers with the supply team;
• Activation of parts supply via the Toyota parts portal - "Pecas Rede Toyota" (the automaker’s “own” e-commerce);
• Activation of parts supply via Rodobens Marketplace (Rodobens Group's own e-commerce portal);
• Activation to supply parts via MercadoLibre;
• Inventory analysis to check purchasing opportunities with a focus on leveraging results.

-Responsible for monitoring the inventory of 19 Rodobens Automobile dealerships (1 Hyundai, 2 Mercedes-Benz and 16 Toyota).

-Responsible for monitoring stock at 19 Rodobens Automobile dealerships (1 Hyundai, 2 Mercedes-Benz and 16 Toyota):

• Analysis of transfer of parts between dealerships;
• Analysis of sales of obsolete items;
• Developing action plans to reduce idle stock;
• Pricing of parts in the system;
• Support and in-person monitoring of specific stock inventories (emergency inventories, management changes, etc.);
• Responsible for inventory adjustments and monitoring with the Tax department.

-Intermediation and negotiation of discount contracts and labor values

with insurance companies;

-Monitoring applied discounts;

-Monitoring of indicators with the manufacturer Toyota;

-Preparation of materials to defend staff increase at concessionaires;

-Monitoring and supporting the parts sales team for insurance companies;

-Responsible for decision-making and support in the project to remove SISDIA DMS and implement NBS DMS in the 16 Toyota dealerships.

2019-12 - 2020-09: Pre-owned operating table:

• Pre-owned car pricing;
• Preparation of the new pricing matrix;
• Pre-owned commercial policy investigation;
• Calculation of the sales monitoring panel;
• Calculation of the results of the used car department;
• Monitoring of unreceived payments and collection of responsible sellers.

2020-09 - 2021-08: Pre-owned operating table:

• Development of the inventory and sales control spreadsheet for Leasing & Rental and Legal vehicles;
• Responsible for the advertising and management of Transfer, Leasing & Rental and Repossessed Legal vehicles from Rodobens;
• Quotation for pre-owned vehicles.

• Responsible for calculation and dissemination of the NPS (net promoter scorer) indicator;
• Customer list Uploading for NPS opinion research;
• Sporadic analysis of the performance of Rodobens financing groups;
• Customer surveys to understand purchase or cancellation motivations.

• Responsible for calculation and dissemination of the NPS (net promoter scorer) indicator.;
• Analysis of the best moments for customer contact and performance of Rodobens Customer Relationship Ruler actions.

2017:

• Financial controllership and performance management department.

2018:

• Financial analysis and statistics of financing groups;
• Analysis in competing companies as mystery shopper;
• Responsible for calculation and dissemination of the NPS (net promoter scorer) indicator.