Livia Masselli
Novo Hamburgo, Rio Grande Do Sul,RS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle strategic projects with accuracy.
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments.
Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
18
18
years of professional experience
Work History
VMware Strategic Products Lead
Dell Technologies
04.2022 - Current
- Coordinating with cross-functional teams to create programs and projects to accelerate strategic products sales
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and implemented project plans and budgets to ensure successful execution.
- Facilitated workshops to collect project requirements and user feedback.
LATAM VMware Program Manager
Dell Technologies
04.2019 - 04.2022
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Brazil Sales Specialist
Dell Technologies
11.2014 - 04.2018
- Responsible for develop and implement sales strategies.
- Interface with VMware team to promote new opportunities and ensure communications is frequent .
- Promote customer activity.
- Responsible for business control, such as marketing activities, pipeline creation, big deals evolution,
- Sales team training.
- Responsible for look after all the issues related to vendor
- Top Performance and team player achivments
Inside Sales Representative
Dell Technologies
12.2008 - 11.2014
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Used CRM software to maintain detailed contact logs and account records.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Utilized data and analytics to identify target markets and understand customer needs.
- Quoted prices, credit terms and other bid specifications.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
Trainee
Ups Store
07.2008 - 09.2008
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Responsible for packing customer materials and front desk services
Export Analyst Trainee
Dana
03.2006 - 06.2007
- Responsible for Export customer service; placement of new order and prices negotiation.
- Maintained compliant export files to support licensing, customer and transaction screening and classification determinations.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Self-motivated, with a strong sense of personal responsibility.
Manufacturing Trainee
Dana
09.2005 - 03.2006
- Responsible for the monthly reports in Process Metrics.
- Responsible for documentation and training for ISO 9002.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met production targets and tight deadlines by collaborating closely with team members.
Education
Business Program - Strategic Decision-Making Mindset
Wharton School
Pennsylvania, USA10.2014
MBA - Marketing
ESPM
Porto Alegre, Rio Grande Do Sul, Brazil12.2010
BBA - Administration
Pontificia Universidade Do Rio Grande Do Sul
Porto Alegre, Rio Grande Do Sul, Brazil07.2007
Skills
- Project Planning
- Productivity Improvement
- Stakeholder Communications
- Advanced Problem Solving
- Pipeline Management
- Business Development and Planning
- Business Planning
- Customer Relationship Management
- Leadership and Team Building
Accomplishments
- Volunteer at the Junior Achievement Program
- Volunteer as Regional Leader of Community Impact pillar at the ERG
- Presented with the TEAM PLAYER Award in 2018, 2019 and 2022.
- Achieved 131% of attachment in Strategics Products in H1/2022, 95% H2/2022 and 124% in H1/2023.
- Award of COE Circle Of Excellence in 2018
- SALES TOP PERFORMANCE as and individual contributor in 2016 and 2018
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
VMware Strategic Products Lead
Dell Technologies
04.2022 - Current
LATAM VMware Program Manager
Dell Technologies
04.2019 - 04.2022
Brazil Sales Specialist
Dell Technologies
11.2014 - 04.2018
Inside Sales Representative
Dell Technologies
12.2008 - 11.2014
Trainee
Ups Store
07.2008 - 09.2008
Export Analyst Trainee
Dana
03.2006 - 06.2007
Manufacturing Trainee
Dana
09.2005 - 03.2006
Business Program - Strategic Decision-Making Mindset
Wharton School
MBA - Marketing
ESPM
BBA - Administration
Pontificia Universidade Do Rio Grande Do Sul
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