Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Lucas Oliveira

Customer Service
São José - SC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
4
4
Languages

Work History

Office Assistant

Rodoviaria Rita Maria
Florianópolis - SC
06.2022 - Current
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Monitored security to help maintain equipment, data and information safety.
  • Collaborated with various departments to complete assigned tasks.

Mortgage Loan Officer

Koerich Promotora
São José - Santa Catarina
02.2019 - 05.2022
  • Recommended approval or disapproval of commercial, real estate or credit loans.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Reviewed and verified income, credit reports and employment histories for each borrower.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.

Education

Bachelor of Science - Control And Automation Engineering

Universidade Federal De Santa Catarina
Florianópolis - SC
08.2017 - Current

Skills

    Social media knowledge

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Software

CPanel & WHM - cPanel University (2022)

CPanel Professional - cPanel University (2022)

Introduction to Python - (2014) UFSC

Timeline

Office Assistant

Rodoviaria Rita Maria
06.2022 - Current

Mortgage Loan Officer

Koerich Promotora
02.2019 - 05.2022

Bachelor of Science - Control And Automation Engineering

Universidade Federal De Santa Catarina
08.2017 - Current
Lucas OliveiraCustomer Service