Lucas Zarife

• Led client meetings for product presentations, technical demos, and supported deal closures.

• Managed RFI/RFP's and Due Diligence questionnaires, delivering relevant responses by coordinating with subject matter experts.

• Acted as the bridge between Sales, Product and Operations teams, ensuring seamless client onboarding and delivery and product feedback for strategic development.

• Supported sales and marketing initiatives to drive client engagement and product adoption.

• Designed and implemented new processes such as use case architecture diagrams, operational flows and other technical and functional solutions to meet client requirements and business goals.

• Support pre-sales process when clients require deeper product understanding or complex requirements arise
• Structure and build solutions that meets clients’ unique needs and constraints
• Support client implementation and integration projects, and creation of processes and assets to enable more efficient self-service
• Support commercial partnerships in pre-sales, project implementation, product nurturing
• Support sales and marketing teams to drive product and client engagement
• Educate clients, internal teams and partners on product offering
• Identify opportunities for innovation with clients and work with the product management team to improve product offering

• Responsible for creating and managing this new business unit in the company.

• Designed, created, and continuously developed a new crypto-as-a-service product for the digital banking industry.

• Created User Stories, Sequence Diagrams, API Design, and RFCs together with Product and Engineering teams.

• Trained leaders and colleagues on the technology, becoming an ambassador of the topic within the company.

• Designed campaigns and worked on brand building.

• Created a programmatic media plan.

• Managed traffic using the Meta Ads platform.

• Worked in the social media team.

• Copywriter (sales content).

• Supported the creative team.

• Responsible for the construction and continuous improvement of the product.

• Led expansion efforts.

• Managed client relationships.

• Held a leadership position in the Junior Enterprise.

• Managed teams, goals, and KPIs.

• Managed relationships with strategic partners.