Luiz Santos

General Manager with experience in a custom furniture company. Throughout my career, I have had the responsibility of overseeing all departments within a woodworking workshop, ensuring efficient and successful operations.

As a General Manager, I have been committed to leading teams, setting goals, and implementing strategies to drive growth and success. I have coordinated the production, sales, customer service, administration, and human resources departments, ensuring that each area functions harmoniously and contributes to the company's objectives.

Financial Management: Demonstrated expertise in financial management, including budgeting, cash flow management, cost analysis, and pricing strategies.

Sales and Marketing Skills: Proven ability to develop and execute effective sales strategies, identify market opportunities, and implement successful marketing campaigns to drive business growth.

Leadership Skills: Strong leadership capabilities, adept at motivating and managing teams to achieve goals, making informed decisions, and solving problems.

Technology Knowledge: Up-to-date knowledge of the latest technologies and trends in the mobile phone industry, enabling the delivery of relevant products and services.

Customer Service Excellence: Exceptional customer service skills

Testing and evaluations: Participated in testing, trials, and evaluations of equipment, materials, and systems.

Equipment maintenance and calibration: Conducted basic maintenance and calibration of engineering equipment, ensuring proper functioning and accuracy.

Data research and analysis: Conducted research, collected and analyzed relevant data for project development and technical decision-making.

Support in deadline and resource management: Assisted in monitoring project deadlines, resources, and budgets.

Order Taking and Cash Handling: I accurately recorded guest orders, processed payments, and handled cash transactions.

Beverage Service: I prepared and served a variety of beverages, including alcoholic and non-alcoholic options.

Table Setting and Maintenance: I assisted with table setup, ensuring cleanliness and proper arrangement of tableware, condiments, and decorations.

Collaboration with Team Members: I worked closely with fellow cast members and kitchen staff, effectively communicating guest requests and coordinating order delivery.

Menu Knowledge and Upselling: I acquired extensive knowledge of the restaurant's menu offerings, including ingredients, preparation methods, and specials.