Luiza Vieira Resende
Orlando,Florida
Summary
Highly -motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Food Service Coordinator QSR
Walt Disney World
Orlando
07.2025 - Current
- Coordinated food service operations to ensure seamless guest experiences.
- Maintained inventory levels, ensuring availability of supplies and equipment.
- Trained new staff on food safety standards and service protocols.
- Adapted quickly to changing demands during peak service times.
- Enhanced customer satisfaction by efficiently managing food service operations and ensuring timely meal preparation.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement in food preparation and customer service skills.
Food and beverage
Walt Disney World
04.2023 - Current
- Provided excellent customer service to guests by taking orders, answering questions and making recommendations.
- Assisted with closing duties such as counting cash drawers, cleaning equipment and restocking shelves.
- Followed safety procedures when handling hot plates or sharp objects in the kitchen.
- Communicated effectively with supervisors regarding customer feedback or issues that arise during shifts.
Education
Associate of Arts -
Valencia College
05-2026
High School Diploma -
Horizon High School
05-2023
Skills
- Communication
- Creativity
- Can hold communication in 2 languages (Portuguese and English)
- Organization Skills
- Flexibility
- Positivity
- Team Work
- Working quickly
- Working with diverse people
- Cash register operation
Languages
English
Advanced (C1)
Portuguese
Bilingual or Proficient (C2)
Awards
- Civics, 2018-2019
- Key club, 2020-2021
- National honors society certificate
- Assistant principal’s honor roll, 2021-2022
- National Arts Honors Society certificate
- Bright futures 75%
Volunteer Experience
- Volunteer at church, helping with kids and babies
- Over 90 hours of community service
- Give Kids the World
- Volunteer at community events
- Volunteer at school events
Timeline
Food Service Coordinator QSR
Walt Disney World
07.2025 - Current
Food and beverage
Walt Disney World
04.2023 - Current
Associate of Arts -
Valencia College
High School Diploma -
Horizon High School