Luiz Augusto Oliveira Santos
Araras, Sao Paulo
Summary
Dynamic sales leader with a proven track record at Distribuidora De Alimentos, enhancing client satisfaction and expanding the customer base through expert relationship building and sales strategy implementation. Excelled in staff management and sales presentations, achieving significant revenue growth. Skilled in vendor management and verbal communication, adept at fostering team collaboration and driving performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Gerente De Vendas
Distribuidora De Doces LTJ
12.2012 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Built relationships with customers and community to establish long-term business growth.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Assistente Administrativo Em Logistica
Nestle Brasil
04.1995 - 11.2012
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed strategies to streamline and improve office procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Controle De Produção
Nestle Brasil
04.1995 - 11.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Operador De Máquinas
Nestlé Brasil
04.1995 - 11.2012
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Managed and monitored processes and machine systems by observing readings on control boards.
Education
Associate of Applied Science - Ciências Contábeis
Faculdades Anhanguera
Araras, Sao Paulo, Brazil12.2011
Skills
- Verbal and written communication
- Product Knowledge
- Client Relationship Management
- Direct Sales
- Sales Reporting
- Order Management
- Vendor Management
- Customer Service
- Time Management
- Market Research
Languages
English
Beginner (A1)
Timeline
Gerente De Vendas
Distribuidora De Doces LTJ
12.2012 - Current
Assistente Administrativo Em Logistica
Nestle Brasil
04.1995 - 11.2012
Controle De Produção
Nestle Brasil
04.1995 - 11.2012
Operador De Máquinas
Nestlé Brasil
04.1995 - 11.2012
Associate of Applied Science - Ciências Contábeis
Faculdades Anhanguera
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