LUÍS SANTANA
Esteio
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and development. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
13
13
years of professional experience
Work History
Specialist IT
Firedev IT
01.2022 - Current
- Participated in client meetings to understand primary challenges related to software systems.
- Assembled tailored proposals for clients, addressing specific needs and obstacles.
- Provided support to the internal team, assisting with technical difficulties they were unable to resolve.
- Acted as a tech lead, offering technical guidance and support to team members, ensuring smooth project progression and fostering a collaborative and efficient work environment.
- Leveraged technical expertise and leadership skills to drive successful outcomes and enhance overall team performance
Tech Lead
Cyberweb Networks LTDA
01.2021 - 01.2022
- Responsible for company’s Internal Systems development team, supported developers to evolve, applied Dojo dynamics and Pair programming within the team.
- Developed CI/CD pipelines using Gitlab CI and Jenkins.
- Containerized main internal systems to enable construction of local environments, testing, homologation, and production.
- Studied new software architecture solutions, helped team make key technical decisions regarding code and architecture, and mentored developers to achieve goals.
BI Analyst PL/SR
Cyberweb Networks LTDA
01.2017 - 01.2021
- Creation/maintenance of ETL jobs using Pentaho Data Integration, creation of reports using Pentaho BI Server, support decision-making for senior management with data access
- Analyze and propose data-related solutions
- Support other Data Analytics team members, responsible for expanding the Company's Data Culture
- Responsible for implementing Power BI as the main reporting tool for senior management, also responsible for implementing Metabase with the aim of democratizing data for the operation teams
- Analyze possible data needs within the Operational Areas and materialize using some solution
- Responsible for monitoring the company's main database server, creating query monitoring scripts, optimizing pre-existing queries, and creating governance for access to databases and their tables.
Infrastructure Analyst
Cyberweb Networks LTDA
01.2015 - 01.2017
- Technical support to internal and external clients (not resolved in N2 sector), maintenance of legacy systems and creation of new systems, responsible for the administration of the MySQL core database and also for providing configured servers for external clients and developers
- Responsible for maintenance and development in internal systems, such as the company's Financial system.
Support Analyst N2
Cyberweb Networks LTDA
01.2013 - 01.2015
- Monitoring Servers (Linux, Windows, MySQL, PgSQL, Firebird, MsSQL, Postfix), technical support through tickets, development of internal systems in PHP.
Support Analyst
Cyberweb Networks LTDA
01.2012 - 01.2013
- Provided technical support to clients regarding hosting, with technical knowledge in protocols and programming knowledge.
Education
Bachelor's Degree in Software Engineering -
Pontifícia Universidade Católica Do Rio Grande Do Sul - PUCRS
Rio Grande Do Sul01.2020
High School - Integrated Computer Science Course -
Instituto Federal Sul-Rio-Grandense Campus Sapucaia Do Sul (IFSul)
Rio Grande Do Sul01.2012
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Proficient in Java, Nodejs, React
- Root Cause Analysis
- Expert in PHP, SQL
- Data Analysis
Location
Porto Alegre, RS, 02/01/24
Personal Information
Date of Birth: 02/10/94
Languages
Portuguese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Specialist IT
Firedev IT
01.2022 - Current
Tech Lead
Cyberweb Networks LTDA
01.2021 - 01.2022
BI Analyst PL/SR
Cyberweb Networks LTDA
01.2017 - 01.2021
Infrastructure Analyst
Cyberweb Networks LTDA
01.2015 - 01.2017
Support Analyst N2
Cyberweb Networks LTDA
01.2013 - 01.2015
Support Analyst
Cyberweb Networks LTDA
01.2012 - 01.2013
Bachelor's Degree in Software Engineering -
Pontifícia Universidade Católica Do Rio Grande Do Sul - PUCRS
High School - Integrated Computer Science Course -
Instituto Federal Sul-Rio-Grandense Campus Sapucaia Do Sul (IFSul)
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