Mackenna Upton
WARNER ROBINS
Summary
Dynamic and dedicated Counter Server at The Assembly, I excel in delivering exceptional customer service and maintaining high hygiene standards. A proven team player with effective communication skills, I efficiently manage multiple tasks and resolve customer complaints, ensuring satisfaction and a welcoming atmosphere. My strong work ethic drives my commitment to excellence.
Overview
2027
2027
years of professional experience
Work History
Counter Server / Café Worker
The Assembly
WARNER ROBINS
2024 - Current
- Since the summer of 2024, I have worked at the café in the church. My responsibilities include- working the register, making drinks, serving customers drinks/donuts and adding toppings to drinks. I also am responsible for clean up afterwards and have been working almost every other Sunday for the past two years welcoming atmosphere for guests through customer service.
- I pride myself in high standards in maintaining hygiene and a sanitary environment.
- Efficiency during peak hours through working with my team.
- Achieved customer satisfaction by effectively resolving complaints.
- Successfully managed multiple tasks
- Processed cash, debit, and credit transactions with a focus on accuracy and security.
- I feel like my skills in cafe at church have shown me that I can handle taking it a step further into a job, and I think it would be a great learning experience for me.
Education
Houston County High
06-2026
Skills
- Team player
- Effective communication
- Excellent work ethic
- Cleaning and sanitization
Timeline
Counter Server / Café Worker
The Assembly
2024 - Current
Houston County High