Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Pede

Buffalo, NY

Summary

Dedicated and hardworking with a proven track record at Duffs Famous Wings, excelling in customer service and strong multitasking. Recognized for ability to handle stressful situations while remaining respectful and calm, building lasting relationships, ability to handle high demand and multiple requests under pressure. Skilled in time management and decision-making, ensuring exceptional dining experience and costumer service, while participating in teamwork.

Overview

6
6
years of professional experience

Work History

Waitress

Duffs Famous Wings of Orchard Park
06.2019 - Current

- Provide exceptional customer service to enhance dining experiences

- Maintaine cleanliness and organization of dining area and service stations.

- Remaine calm and respectful when dealing with difficult customers.

- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

- Handle cash transactions accurately and efficiently during service shifts.

- Handle high-pressure situations with composure and calmness, maintaining excellent service standards even during busy shifts.


Assistant

West Seneca Central School District
02.2023 - 06.2025

- Working with children in a structured environment

- Helping children with homework

- Planning activities

Education

Associate of Arts - General Studies

Erie Community College
4041 Southwestern Blvd, Orchard Park
05-2023

High School Diploma -

West Seneca East Senior
4760 Seneca St
06-2021

Skills

  • Customer service
  • Strong multitasking
  • Decision-making
  • Active listening
  • Time management

Timeline

Assistant

West Seneca Central School District
02.2023 - 06.2025

Waitress

Duffs Famous Wings of Orchard Park
06.2019 - Current

Associate of Arts - General Studies

Erie Community College

High School Diploma -

West Seneca East Senior
Madison Pede