Madison Pede
Buffalo, NY
Summary
Dedicated and hardworking with a proven track record at Duffs Famous Wings, excelling in customer service and strong multitasking. Recognized for ability to handle stressful situations while remaining respectful and calm, building lasting relationships, ability to handle high demand and multiple requests under pressure. Skilled in time management and decision-making, ensuring exceptional dining experience and costumer service, while participating in teamwork.
Overview
6
6
years of professional experience
Work History
Waitress
Duffs Famous Wings of Orchard Park
06.2019 - Current
- Provide exceptional customer service to enhance dining experiences
- Maintaine cleanliness and organization of dining area and service stations.
- Remaine calm and respectful when dealing with difficult customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Handle cash transactions accurately and efficiently during service shifts.
- Handle high-pressure situations with composure and calmness, maintaining excellent service standards even during busy shifts.
Assistant
West Seneca Central School District
02.2023 - 06.2025
- Working with children in a structured environment
- Helping children with homework
- Planning activities
Education
Associate of Arts - General Studies
Erie Community College
4041 Southwestern Blvd, Orchard Park05-2023
High School Diploma -
West Seneca East Senior
4760 Seneca St06-2021
Skills
- Customer service
- Strong multitasking
- Decision-making
- Active listening
- Time management
Timeline
Assistant
West Seneca Central School District
02.2023 - 06.2025
Waitress
Duffs Famous Wings of Orchard Park
06.2019 - Current
Associate of Arts - General Studies
Erie Community College
High School Diploma -
West Seneca East Senior