Maggie McLaughlin
Union Beach
Summary
Client-focused recruiting and account management professional with 8 years of experience managing high-volume requisitions and enhancing client relationships. Proven experience leading teams and partnering with hiring managers to align recruiting strategies with business objectives.
Overview
8
8
years of professional experience
Work History
Manager of Client Services
Talener
New York
04.2025 - Current
- Served as primary point of contact for client accounts, managing relationships and facilitating all client communication throughout hiring lifecycle.
- Partnered with hiring managers to define hiring goals, develop recruiting strategies, and provide consultative guidance aligned to business needs
- Managed full-cycle recruiting across multiple open requisitions, sourcing and placing candidates across technical roles and seniority levels
- Facilitated client meetings and status updates to align on hiring priorities, timelines, and candidate feedback, ensuring clarity and accountability.
- Advised clients on market trends, candidate availability, compensation expectations, and competitive hiring practices
- Coordinated cross-functional efforts to enhance recruiting processes, service delivery, and overall client experience.
- Analyzed client feedback and hiring outcomes to strengthen account relationships and support continuous process improvement
Recruiting Team Director
Nxt Wave Talent
Remote
07.2021 - 04.2025
- Led and mentored recruiting team members to ensure project milestones and client expectations were consistently met
- Led talent acquisition strategies to meet organizational staffing needs.
- Managed daily workload of 10-15 active requisitions across multiple clients, ensuring timely fulfillment and client satisfaction.
- Served as main point of contact for client relationships, facilitating weekly status calls to align on project progress and expectations.
- Owned full-cycle and 360 recruiting efforts including sourcing, interviewing, offer negotiation, account management, and business development
- Supported onboarding of new employees, including payroll setup, training, and HR-related needs
- Fostered positive team culture through regular feedback and communication, enhancing team collaboration and morale.
Investment Account Coordinator
Penn Mutual
New York
07.2018 - 09.2021
- Managed new and existing annuity and investment account business cases
- Cultivated strong relationships with financial advisors and internal teams to enhance collaboration and communication.
- Collected and verified new business requirements to ensure timely application completion
- Ensured accurate transmittal of client funds in accordance with company policies
- Compiled and presented reports on pending business, delivery requirements, and premium and commission data to facilitate decision-making.
- Collaborated with cross-functional teams to streamline account management processes.
- Supported onboarding of new clients by facilitating necessary paperwork and training.
- Fostered client relationships through timely responses to inquiries, ensuring high levels of satisfaction.
Education
Bachelors of Science Degree - Finance
Rowan University
Glassboro, NJ05-2018
Skills
- Client relationship management
- Account management
- Talent acquisition
- Process improvement
- Cross-functional collaboration
- Excellent communication
- Attention to detail
References
Available Upon Request
Timeline
Manager of Client Services
Talener
04.2025 - Current
Recruiting Team Director
Nxt Wave Talent
07.2021 - 04.2025
Investment Account Coordinator
Penn Mutual
07.2018 - 09.2021
Bachelors of Science Degree - Finance
Rowan University