Manoela De Fátima Carminatti De Almeida
Florianópolis
Summary
With a strong background in gastronomy and diverse experience in hospitality roles, I bring a unique blend of culinary expertise and exceptional customer service to any team. Proficient in food preparation, presentation, and flavor profiles, I excel in fast-paced environments and remain composed under pressure. My effective communication and collaborative skills contribute to a positive work environment, while my passion for creating memorable dining experiences drives my commitment to excellence in the dynamic hospitality sector.
Overview
5
5
years of professional experience
Work History
Pastry Cook Assistant
Mor Mor - Atêlie De Doces
09.2023 - Current
- Streamlined production processes, I organized daily prep work, prioritized tasks, and maintained kitchen efficiency.
- Customer service excellence, I handled customer requests, inquiries, and suggestions courteously and professionally, ensuring a positive customer experience.
- Adaptability, I quickly adjusted to recipe modifications and changes in production schedules to meet customer demands.
- Collaboration and communication, I worked closely with the head pastry chef to develop new recipes and fostered positive working relationships through effective communication and teamwork. I maintained a clean and organized workstation following proper food safety guidelines.
Waitress
Casa De Chá Mayra Pauli
06.2022 - 04.2023
- I prioritize courteous and professional service, ensuring a memorable experience even during busy times.
- I possess excellent communication skills, enabling effective interactions with customers from all backgrounds. I collaborate harmoniously with colleagues, contributing to a positive work environment.
- I maintain impeccable personal presentation and a flawless work environment, reflecting the high standards of the tea house.
- I demonstrate agility in order management, ensuring swift and accurate service. I work collaboratively within the team, prioritizing collective success.
Photography Assistant
Barbará Ghiggi Fotografias
11.2019 - 01.2020
- I efficiently organized and prepared scenes, ensuring all elements were in the right place to capture the best photos.
- I warmly welcomed and interacted with families, creating a comfortable environment for both children and parents.
- I exhibited patience when working with children and showed empathy to understand their needs, maintaining calm and joy throughout the photo sessions.
- I focused on details to ensure every aspect of the scene and photo session was perfect, from lighting to small accessories.
Education
Diploma Tecnologo - Gastronomy
Instituto Federal De Santa Catarina
Florianópolis, Santa Catarina, Brazil03.2025
High School Diploma -
Sistema De Ensino Energia
Florianópolis, Santa Catarina, Brazil12.2021
Skills
- Clear Communication
- Hospitality service expertise
- Cool Under Pressure
- Adaptable and Flexible
- Warm and Friendly
- Reliable and Responsible
- Customer Service
- Strong multitasking
- Team Collaboration
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Timeline
Pastry Cook Assistant
Mor Mor - Atêlie De Doces
09.2023 - Current
Waitress
Casa De Chá Mayra Pauli
06.2022 - 04.2023
Photography Assistant
Barbará Ghiggi Fotografias
11.2019 - 01.2020
Diploma Tecnologo - Gastronomy
Instituto Federal De Santa Catarina
High School Diploma -
Sistema De Ensino Energia
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