MARAM HAJAJWA
Porto alegre
Summary
Talented Data Entry Clerk specializing in database systems. Focused on working with teammates to collect and record data. Successful at completing large-scale projects under tight deadlines.
Overview
10
10
years of professional experience
Work History
Sales Associate
realtygen
remote
2024.08 - 2024.10
- Built strong relationships with customers, resulting in repeat business and positive referrals.
- Boosted CRM adoption by streamlining processes and providing comprehensive training to team members.
Healthcare Support Worker
vision now
Remote
05.2024 - 07.2024
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Pleasantly greeted all callers and asked how to be of assistance.
Data Entery
Rox instructions
05.2017 - 03.2024
- Accurate data entry into company database
- Verified data completeness and correctness
- Conducted data quality checks and audits.
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
Content moderation
Webhelp
03.2021 - 10.2023
- Monitored content for accuracy upon initial review
- Achieved KPIs consistently
- Evaluated content according to policies
- Maintained strict confidentiality standards.
- Proactively identified areas requiring policy updates or clarifications, reducing the occurrence of inconsistencies in content moderation decisions.
Laboratory analyst
Al-quds laboratory
02.2020 - 02.2021
- Conducted routine analytical test procedures competently
- Ensured calibration and verification of laboratory equipment
- Organized patient files and updated records.
- Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
customer service
amazon
01.2020 - 01.2021
- CRM proficiency
- Relationship building
- Adaptability in communication
- Exceeding targets.
- Facilitated office administration and customer service to general public.
- Provided outstanding customer service on phone and in person.
Health inspector
Qaser shabeeb hospital
01.2019 - 01.2020
- Ensured compliance with health and safety practices through inspections
- Investigated complaints to address violations promptly.
- Improved community awareness on public health issues through educational presentations and workshops.
account manager
Demand Generation
01.2015 - 01.2017
- Working with the wider development team
- Developed and managed demand generation campaigns
- Optimized marketing channels such as email, paid ads
- Stayed updated on industry trends.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Bachelor of Science - Medical Analysis
Albalqa Applied University
Jordan, Amman03.2020
Bachelor of Science - Microbiology
Alpalqa Applied University
Jordan Amman03.2019
Associate of Applied Science - Public Health
Rofida Alislamya
Jordan, Zarqa03.2015
Skills
- Written Communication Proficiency
- Accuracy and Attention to Detail
- Account Manager
- Demand Generation
- Email Optimization
- Experience in the Healthcare Industry
- Client Relations and Customer Service
- Customer Relations
- CRM Navigation
- Call Center Customer Service
References
- Momen.alawneh@webhelp.com
- Alqudslaboratory@yahoo.com
- Roxinstructions@yahoo.com
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Turkish
Intermediate (B1)
Portuguese
Beginner (A1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
realtygen
2024.08 - 2024.10
Healthcare Support Worker
vision now
05.2024 - 07.2024
Content moderation
Webhelp
03.2021 - 10.2023
Laboratory analyst
Al-quds laboratory
02.2020 - 02.2021
customer service
amazon
01.2020 - 01.2021
Health inspector
Qaser shabeeb hospital
01.2019 - 01.2020
Data Entery
Rox instructions
05.2017 - 03.2024
account manager
Demand Generation
01.2015 - 01.2017
Bachelor of Science - Medical Analysis
Albalqa Applied University
Bachelor of Science - Microbiology
Alpalqa Applied University
Associate of Applied Science - Public Health
Rofida Alislamya
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work-life balanceWork from home optionCertification
- HIPAA Training From North American Learning institute
Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
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