MARCELO COSTA
Rio de Janeiro
Summary
Resourceful professional in technology support, known for high productivity and efficient task completion. Specialize in network troubleshooting, system configuration, and routing protocols. Excel in problem-solving, communication, and teamwork, using these soft skills to effectively resolve issues and improve network performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pleno Network Analyst
TQI
06.2022 - Current
- Involved in migration and integration of high hierarchy sites, troubleshooting, creating MOPs, and coordinating Maintenance Window activities.
NTD Team Internship
Huawei
12.2021 - 06.2022
- Worked on HUAWEI Claro UAN IPRAN Project, involved in migration activities, creating MOPs, and troubleshooting network issues.
IT Support and Receptionist
New Life Ornamentos LTDA
Cabo Frio
11.2013 - 02.2021
- Computer and network maintenance, send emails in English for clients, install and support software like Office365, attend clients at office.
Education
Associate Degree in Computer Networks Technology -
Centro Universitario Internacional - UNINTER
08.2024
Skills
- Deep understanding of protocols such as BGP, OSPF, MPLS L3VPN and L2VPN
- Good knowledge of protocols such as SRv6, BNG/BRAS, VRRP, STP, Multicast PIM and IGMP
- Strong skills on vendors like Cisco, Huawei and Nokia
- Ability to multitask
- Adaptability
- Self-learner
- Leadership
- Able to work in team
Certification
Huawei HCIA - Routing & Switching, 05/01/22, 05/01/25
Accomplishments
- Achieving more than 300 migration on Low and High Hierarchy routers
- More than 500 MOPs and scripts
Timeline
Pleno Network Analyst
TQI
06.2022 - Current
NTD Team Internship
Huawei
12.2021 - 06.2022
IT Support and Receptionist
New Life Ornamentos LTDA
11.2013 - 02.2021
Associate Degree in Computer Networks Technology -
Centro Universitario Internacional - UNINTER
Similar Profiles
PEGGY J. CALVIRDPEGGY J. CALVIRD
Lead Information Engineer at TQI Solutions, Inc.Lead Information Engineer at TQI Solutions, Inc.
KIRAN KUMAR JAISANKARKIRAN KUMAR JAISANKAR
QA at TQI INTERNATIONALQA at TQI INTERNATIONAL
Samantha SladekSamantha Sladek
Scrum Master & Executive Assistant at TQI SolutionsScrum Master & Executive Assistant at TQI Solutions
Alessandra Brolo de oliveira Passos PimentelAlessandra Brolo de oliveira Passos Pimentel
Balconista de farmácia at Drogarias PachecoBalconista de farmácia at Drogarias Pacheco
Sara Rodrigues Goncalves SuzanoSara Rodrigues Goncalves Suzano
Assistente administrativo at D’Ávila DécorAssistente administrativo at D’Ávila Décor