Summary
Overview
Work History
Education
Skills
Personal Information
Languages
References Available
Timeline
Generic
Maria Byrne

Maria Byrne

Lausanne

Summary

A highly experienced and passionate Head of Human Resources working more specifically within the sports and hospitality industries, in international and multicultural environments. I hold a Swiss Federal Diploma in Human Resources and have developed strong HR skills with more than 15 years of working in the field. One of my key strengths is a high sense of resilience and diplomacy which allows me to effectively navigate complex situations. I have extensive experience in managing and coaching people from diverse cultures, fostering positive employee relations and engagement, and managing conflicts. I also have a proven track record in talent management and succession planning. With a demonstrated ability to quickly grasp new concepts and a high level of adaptability, I work well under pressure. My goal is to contribute to the success of organizations by fostering employee relations and creating a positive work environment where I can effectively use my soft skills as an HR leader.

Overview

20
20
years of professional experience

Work History

HR Director

Fédération Equestre Internationale (FEI)
03.2024 - Current
  • Oversee all HR administrative processes for the 110 employees of the FEI
  • Develop and enforce company policies and procedures
  • Supervise payroll processing and conduct annual salary reviews with the CFO and the Secretary General
  • Manage and follow-up on sickness and maternity leave cases
  • Process employee claims involving performance issues and harassment
  • Handle conflicts and participate in litigation cases involving personnel matters
  • Ensure employee compliance with all internal policies
  • Counsel staff on a large variety of matters such as conflictual situations, legal issues, career progression, etc...

Senior HR Manager

FEI
03.2018 - 03.2024
  • Oversee all HR administrative processes for the 110 employees of the FEI
  • Develop and enforce company policies and procedures
  • Supervise payroll processing and conduct annual salary reviews with the CFO and the Secretary General
  • Manage and follow-up on sickness and maternity leave cases
  • Process employee claims involving performance issues and harassment
  • Handle conflicts and participate in litigation cases involving personnel matters
  • Ensure employee compliance with all internal policies
  • Counsel staff on a large variety of matters such as conflictual situations, legal issues, career progression, etc...

Manager Human Resources

FEI
01.2013 - 02.2018

Coordinator Human Resources & Administration

FEI
01.2008 - 01.2013

Assistant Human Resources & Administration

FEI
11.2006 - 12.2007

Responsible to implement the new Guest Relation Department

Four Seasons Hotel des Bergues

Floor Manager

Ritz Four Seasons Hotel Lisbon
08.2004 - 07.2006
  • Ensuring smooth operation, being responsible for exceeding all guests' requests and handling their complaints, coordinating room attendants' work, and proceeding with room inspections.

Human Resources Assistant

Grand Hyatt São Paulo
  • Handling the selection, recruitment, and integration processes of all employees.

Education

Brevet Fédéral de Spécialiste en Gestion des Ressources Humaines -

CRQP
Lausanne, Switzerland
11.2010

Certificat d'Assistante en Gestion du Personnel -

SECO
Lausanne, Switzerland
03.2009

Bachelor of Science in International Hospitality Management -

Ecole hôtelière de Lausanne
Lausanne, Switzerland
12.2003

Skills

  • Adaptability and Flexibility
  • Problem-solving aptitude
  • Reliability
  • Strong interpersonal skills
  • Diplomacy
  • Teamwork and Collaboration

Personal Information

  • Swiss - Italian - Brazilian
  • Place of Birth: São Paulo, Brazil
  • Number of Children: 2, day care assured
  • Date of Birth: 07/24/80
  • Marital Status: Married

Languages

Portuguese
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Upper intermediate (B2)

References Available

Upon Request

Timeline

HR Director

Fédération Equestre Internationale (FEI)
03.2024 - Current

Senior HR Manager

FEI
03.2018 - 03.2024

Manager Human Resources

FEI
01.2013 - 02.2018

Coordinator Human Resources & Administration

FEI
01.2008 - 01.2013

Assistant Human Resources & Administration

FEI
11.2006 - 12.2007

Floor Manager

Ritz Four Seasons Hotel Lisbon
08.2004 - 07.2006

Responsible to implement the new Guest Relation Department

Four Seasons Hotel des Bergues

Human Resources Assistant

Grand Hyatt São Paulo

Brevet Fédéral de Spécialiste en Gestion des Ressources Humaines -

CRQP

Certificat d'Assistante en Gestion du Personnel -

SECO

Bachelor of Science in International Hospitality Management -

Ecole hôtelière de Lausanne
Maria Byrne