MARIA CAROLINA CYSNEIROS
Niterói
Summary
Experienced with providing bilingual administrative support to executives. Utilizes strong organizational and communication skills to manage schedules and streamline operations. Knowledge of coordinating cross-departmental activities and ensuring seamless communication in both English, Portuguese and German.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Trademark Paralegal
MONTAURY PIMENTA, MACHADO & VIEIRA DE MELLO
03.2018 - Current
- Communicated pertinent information to clients via phone, email, and mail.
- Translated documents, drafted and filed foreign clients' correspondence, and prepared reports.
- Served as a liaison between attorneys, clients, BPTO examiners, and other parties involved throughout the entire lifecycle of each trademark matter handled at the firm.
- Managed a portfolio of hundreds of trademarks, closely monitoring status updates and upcoming deadlines for action.
- Increased accuracy in docketing deadlines by implementing a double-check system for data entry tasks related to case management software.
- Collaborated with attorneys to draft responses to BPTO office actions, resulting in successful registration of trademarks.
- Maintained accurate records of client correspondence, legal documents, and deadlines through a well-organized filing system.
Trainee teacher
CULTURA INGLESA
03.2017 - 01.2018
- Responsible for giving remedial lessons for students of all levels, eventually acting as a substitute teacher when needed.
- Improved students' language proficiency by designing and implementing customized lesson plans tailored to individual needs.
- Enhanced student engagement by incorporating interactive activities and multimedia resources into tutoring sessions.
- Evaluated student performance with regular progress reports, setting clear expectations and goals for future improvement in English language proficiency.
- Stayed up-to-date on current trends and developments in ESL teaching methodologies to continually refine skills and deliver high-quality instruction.
Logistics Analyst / HR Analyst
BRAM OFFSHORE TRANSPORTES MARÍTIMOS LTDA.
12.2014 - 11.2016
- Managed all logistical aspects of the company's expatriate crew.
- Booked flights and hotel rooms, issued tickets and arranged transport.
- Organized the foreign crew's documents to ensure they were cleared to board the company's vessels in accordance with Brazilian and maritime legislation (work visas, shot records, work certificates and seaman's papers).
- Applied for work visas at the Brazilian Ministry of Justice.
- Booked appointments for work visa registrations with the Brazilian Federal Police.
Provided training on new systems and process improvements to promote adoption among team members within the logistics department.
Trainee (Legal Department)
OCEANA S.A.
10.2013 - 03.2014
- Wrote, proofread and translated documents such as minutes of ordinary and extraordinary general meetings, contracts and powers of attorney.
- Participated in on-the-job training, working closely with supervisors and colleagues and asking appropriate questions.
- Assisted with departmental tasks to increase understanding of industry processes.
- Performed administrative functions, answering phones and filing paperwork to support the department.
Intern / Legal Assistant
PINHEIRO NETO ADVOGADOS
08.2009 - 05.2013
- Drafted petitions, writs, injunctions and appeals.
- Conducted legal research, internal audit and monitoring of ongoing proceedings (Tax law).
- Sorted and organized files, spreadsheets and reports.
- Developed organizational skills by managing multiple tasks simultaneously while meeting strict deadlines.
- Prepared project presentations and reports to assist senior management.
Processing Technician
HSBC BANK BRASIL
03.2006 - 01.2009
- Responsible for opening bank accounts for individuals and companies.
- Analyzed documents, updated client files.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Arts - Foreign Languages And Literatures
UNIVERSIDADE FEDERAL FLUMINENSE
Niterói, Rio De Janeiro, Brazil05.2021
Skills
- English (C1)
- German (B1)
- Microsoft Office
- Client Communication
- Legal writing
- Translation
- Document drafting
- File and Record Keeping
- Schedule Coordination
- Administrative tasks
Certification
- Cambridge English: Advanced (CAE), 2008
- TOEFL ITP, 2016
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
Trademark Paralegal
MONTAURY PIMENTA, MACHADO & VIEIRA DE MELLO
03.2018 - Current
Trainee teacher
CULTURA INGLESA
03.2017 - 01.2018
Logistics Analyst / HR Analyst
BRAM OFFSHORE TRANSPORTES MARÍTIMOS LTDA.
12.2014 - 11.2016
Trainee (Legal Department)
OCEANA S.A.
10.2013 - 03.2014
Intern / Legal Assistant
PINHEIRO NETO ADVOGADOS
08.2009 - 05.2013
Processing Technician
HSBC BANK BRASIL
03.2006 - 01.2009
- Cambridge English: Advanced (CAE), 2008
- TOEFL ITP, 2016
Bachelor of Arts - Foreign Languages And Literatures
UNIVERSIDADE FEDERAL FLUMINENSE
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