Maria Eduarda Lacerda Rodrigues
Overview
8
8
years of professional experience
Work History
Quality and Social Media Analyst
Bytedance
07.2021 - 09.2023
- Prepared market reports and dashboards concerning status and findings and provided insights to key stakeholders.
- Monitored industry trends, adjusting strategies accordingly to maintain a competitive edge in the market.
- Contextualized data, analyzed and shared relevant information and discussed actionable recommendations with product team.
- Tested new tools as part of ongoing drive to deliver best practice and interpret data into actionable learnings for stakeholders.
- Met multiple deadlines using strong task prioritization skills.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
International Office Intern
ABA Global Education
07.2019 - 07.2021
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Assisted in event planning activities for successful execution of company events.
- Provided administrative support to staff members, ensuring smooth operations within the office.
- Assisted in project management for streamlined workflow and timely completion of tasks.
- Participated in brainstorming sessions that contributed to product development improvements and innovation breakthroughs.
- Developed comprehensive competitor analyses to identify areas for growth, differentiation, and improved market positioning.
- Managed vendor relationships, ensuring timely delivery of products and services while maintaining high quality standards.
- Enhanced team productivity by streamlining communication channels and developing efficient workflows.
Communication Coordinator Volunteer
Coque Connecta
06.2019 - 06.2021
- Developed targeted messaging for diverse audiences, ensuring clear understanding of company values and offerings.
- Boosted social media presence with engaging content and consistent updates, growing followership and engagement rates.
- Leveraged digital analytics tools to assess effectiveness of online content, making data-driven decisions to enhance reach.
- Collaborated with cross-functional teams to develop effective marketing materials that drove business growth.
- Mentored junior team members, fostering a collaborative environment that supported professional development goals.
Administrative Intern
Escola Politécnica De Pernambuco
04.2018 - 07.2019
- Delivered exceptional customer service to both internal and external clients through prompt response times and clear communication of information.
- Contributed to the overall success of the organization by providing general administrative support when needed.
- Demonstrated flexibility and adaptability when faced with changing demands, prioritizing tasks effectively to accommodate new challenges or responsibilities.
- Assisted in the preparation of monthly reports, enabling department leaders to make informed decisions based on accurate data analysis.
- Ensured timely completion of projects by tracking progress and updating project management software accordingly.
- Supported department heads with scheduling, preparing materials for presentations, and coordinating events.
- Promoted cultural exchange programs, fostering positive relationships between nations and their citizens.
- Built and maintained positive relationships with public by utilizing strategic plans.
Acquisitions and Project Monitoring Intern
Núcleo De Gestão Do Porto Digital
10.2017 - 04.2018
- Assisted in the preparation of high-quality reports reflecting project achievements against set targets.
- Strengthened interdepartmental collaboration by participating actively in cross-functional teams working on various projects.
- Maintained a comprehensive database of project indicators, enabling easy access to relevant information for decision-making purposes.
- Developed clear communication lines between departments by establishing efficient reporting mechanisms.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Incoming Exchange Volunteer
AIESEC
02.2016 - 02.2017
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Coordinated and managed volunteer activities for community service projects.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Education
Associate of Arts - Business Administration
Universidade De Pernambuco
Recife, Pernambuco, Brazil12.2024
Bachelor of Arts - International Relations
Faculdade Damas
Recife, Pernambuco, Brazil12.2019
Skills
- Social Media Monitoring
- Community Management
- Multilingual Content
- Social Media Strategy
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Creative Thinking
- Adaptability and Flexibility
- Microsoft Office proficiency
- Content Creation
- Analytical Thinking
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
French
Elementary (A2)
Timeline
Quality and Social Media Analyst
Bytedance
07.2021 - 09.2023
International Office Intern
ABA Global Education
07.2019 - 07.2021
Communication Coordinator Volunteer
Coque Connecta
06.2019 - 06.2021
Administrative Intern
Escola Politécnica De Pernambuco
04.2018 - 07.2019
Acquisitions and Project Monitoring Intern
Núcleo De Gestão Do Porto Digital
10.2017 - 04.2018
Incoming Exchange Volunteer
AIESEC
02.2016 - 02.2017
Associate of Arts - Business Administration
Universidade De Pernambuco
Bachelor of Arts - International Relations
Faculdade Damas
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