Mariah Rooks
Galloway
Summary
My professional experience includes working as a Medical Office Assistant for Dr. Maria Antonio Miranda and simultaneously as a member for McDonald's. My background in these concurrent positions has instilled in me the importance of time management and adaptability. One of the most important priorities of mine include civil problem-solving, as well as clear communication to ensure patient safety and well-being with efficient task completion across both roles in various scenarios. I am dedicated to continue learning while in a job to enhance my overall meaningful impact to thrive in a fruitful and productive work environment.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant
Dr. Maria Antonio. Miranda
11.2023 - 08.2025
- Documented patient medical history utilizing EMR systems for data management.
- Providing clear explanations on treatment plans and procedures to ensure patient clarity.
- Maintained compliance with HIPAA regulations, to protect the confidentiality of sensitive patient information.
- Processed various insurance claims and verified patient eligibility to reduce billing discrepancies.
- Supporting patients during the check-in/check-out process, that includes addressing concerns, and answering questions as needed.
- Assisted the physician in providing care by completing and handling referrals promptly.
- Obtained pre-authorizations from insurance companies ahead of medical services.
Crew Member
McDonald's Restaurant
08.2024 - 08.2025
- Provided professional customer service in a fast-paced environment.
- Handled transactions and processed payments efficiently.
- Training new crew members on operational tasks and safety protocols.
- Maintained cleanliness that adheres to health and safety standards enforced by the company.
Education
High School Diploma -
Clay High School
Skills
- Problem-solving
- Willingness to learn
- Task prioritization
- Clear communication
Accomplishments
- Senior Color Guard Captain
- Earned Superior Medal for district and state championships for my senior Color Guard Solo performance.
- Academic Team Senior Varsity won first place in the district of Clay County.
Timeline
Crew Member
McDonald's Restaurant
08.2024 - 08.2025
Medical Office Assistant
Dr. Maria Antonio. Miranda
11.2023 - 08.2025
High School Diploma -
Clay High School