Mariano Alves Alexandre Da Silva
Nossa Senhora Do Socorro, Sergipe,SE
Summary
Professional with a track record of enhancing efficiency at Transrio through expert management of filing systems and negotiation skills. Excelled in customer relations and Microsoft Office Suite, contributing to significant cost reductions and improved document organization. Demonstrated flexibility and strong interpersonal abilities across various roles, consistently achieving and surpassing performance targets.
Organized and dedicated Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Auxiliar Administrativo
Transrio
05.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Conducted research for project proposals, compiling information that supported winning bids.
- Negotiated with vendors to reduce supply costs, leveraging bulk purchase agreements.
Estoquista
Eurotech
03.2023 - 05.2023
- Maintained accurate records of incoming shipments, ensuring seamless integration into the existing inventory system.
- Ensured customer satisfaction with timely order fulfillment and accurate delivery of products.
- Improved stock accuracy by conducting regular inventory counts and updating records accordingly.
- Boosted overall efficiency through cross-training in other departmental roles, increasing flexibility during peak periods or staff shortages.
Assistente De Logística
Ghisolfi
10.2021 - 09.2022
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Generated, distributed and filed copies of all billing paperwork.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Separador
Cencosud
09.2018 - 09.2020
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Recorded and tracked items sorted to confirm accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
- Utilized sorting systems to sort items fast and accurately.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Followed company policies and procedures to produce consistent work results.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
- Stacked items according to weights, sizes, types, and picking priorities.
- Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
Education
Tecnólogo - Logística
FANESE
Aracaju, Sergipe, Brazil 05.2001 -
Skills
Filing
Microsoft Excel
Microsoft Word
Customer and client relations
Excel spreadsheets
Microsoft PowerPoint
Deadline-oriented
Negotiation
Credit and collections
Timeline
Auxiliar Administrativo
Transrio
05.2023 - Current
Estoquista
Eurotech
03.2023 - 05.2023
Assistente De Logística
Ghisolfi
10.2021 - 09.2022
Separador
Cencosud
09.2018 - 09.2020
Tecnólogo - Logística
FANESE
05.2001 -
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