Marissa Urner
Royersford,SP
Summary
Motivated and detail-oriented student with a strong foundation in business management, customer service, and operational organization. Demonstrates excellent communication, financial awareness, and problem-solving skills, along with the ability to manage responsibilities effectively. Team-oriented and disciplined, with experience in collegiate softball that has strengthened leadership, time management, and collaboration abilities.
Overview
2027
2027
years of professional experience
Work History
Team Lead
ASICS Outlet
18 Lightcap Rd Suite 1215, Pottstown, PA 19464
2024 - Current
- Developed training materials for onboarding new employees, enhancing knowledge retention.
- Conducted performance evaluations, providing constructive feedback for continuous improvement.
- Collaborated with upper management on strategic initiatives to drive operational success.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Team Lead
Rally House
60 Town Center Dr Suite 2, Collegeville, PA 19426
2022 - 2024
- Supervised daily operations, ensuring team adherence to company standards and policies.
- Trained and mentored team members to enhance productivity and performance.
- Coordinated inventory management, maintaining optimal stock levels and organization.
Sales Associate
Giant Food Stores
967 S Township Line Rd, Royersford, PA 19468
2020 - 2021
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Built relationships with customers to encourage repeat business.
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained clean and organized checkout area to enhance operational efficiency.
Education
BBA - Business Administration
University of Valley Forge
1401 Charlestown Rd, Phoenixville, PA 1946005-2027
High School Diploma -
Spring Ford Area School District
350 S Lewis Rd, Royersford, PA 1946806-2022
Skills
- Time Management
- Customer focus
- Employee training
- Strategic planning
- Cash Handling
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Goal oriented
- Relationship building
Timeline
Team Lead
ASICS Outlet
2024 - Current
Team Lead
Rally House
2022 - 2024
Sales Associate
Giant Food Stores
2020 - 2021
BBA - Business Administration
University of Valley Forge
High School Diploma -
Spring Ford Area School District
Sports
High School, Travel ball, and Division 3 collegiate softball experience.
Spring-Ford High School, Cabrini University, University of Valley Forge (Current)