Marlene Villanueva Quijada
Racine, Wisconsin
Summary
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Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Results-oriented achiever with ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Q Care Pharmacy
02.2024 - 08.2025
- Processed and filled prescription orders accurately and efficiently.
- Assisted in inventory management, monitoring stock levels and expiration dates.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated pharmacy software for prescription entry and insurance verification.
- Managed all UPS shipments
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Production Worker
JFN
01.2023 - 01.2024
- Operated machinery to assemble components efficiently, ensuring adherence to safety protocols.
- Conducted quality checks on finished products to maintain high standards of production.
- Collaborated with team members to streamline workflows and reduce production downtime.
- Assisted in training new staff on equipment operation and safety procedures.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
Front Desk Receptionist
Nationwide Vision
02.2022 - 11.2022
- Managed patient check-ins and appointment scheduling efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records in electronic health systems for streamlined operations.
- Assisted with inventory management, ensuring availability of office supplies and materials.
- Trained new reception staff on procedures and use of scheduling software.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Personnel Specialist
US Navy
06.2020 - 12.2021
- Processed personnel actions including appointments, separations, and promotions to ensure compliance with Navy regulations.
- Coordinated training programs for military personnel, enhancing readiness and operational efficiency.
- Managed records for over 500 service members, ensuring accuracy and confidentiality in data handling.
- Implemented streamlined procedures for onboarding new personnel, reducing processing time significantly.
- Conducted audits of personnel files to maintain compliance with federal and Navy guidelines.
- Streamlined personnel record-keeping processes, resulting in improved efficiency and data accuracy.
Education
High School Diploma -
Franklin Police And Fire High School
Phoenix, Az05-2019
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Supply restocking
- Pharmacy ethics
- HIPAA
Languages
Spanish
Advanced (C1)
Timeline
Pharmacy Technician
Q Care Pharmacy
02.2024 - 08.2025
Production Worker
JFN
01.2023 - 01.2024
Front Desk Receptionist
Nationwide Vision
02.2022 - 11.2022
Personnel Specialist
US Navy
06.2020 - 12.2021
High School Diploma -
Franklin Police And Fire High School