Marília Santos
Brasília, Federal District,DF
Summary
Seeking for an opportunity to become flight attendant Cabin Crew in Emirates Airlines.
Overview
5
5
years of professional experience
Work History
Intern
Banco De Brasília
2021.08 - 2023.08
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained operational knowledge and supported departmental needs.
- Performed administrative duties and staff support tasks.
- Planned, prepared and participated in weekly meetings and events.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
Student Intern
Embrapa
2019.08 - 2021.08
- Performed administrative duties and staff support tasks.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Collaborated with senior management on new initiatives to build confidence.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Cashier
Ragazzo
2018.12 - 2019.08
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Business Administration
UNICEPLAC
Brasília, Federal District, Brazil08.2023
Skills
- Mail Distribution
- Scheduling
- Spreadsheet Tracking
- Report Writing
- Project Support
- Presentations
- Client Relationships
- Administrative Tasks
- Initiative
- Team Collaboration
- Flexible Schedule
Languages
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Intern
Banco De Brasília
2021.08 - 2023.08
Student Intern
Embrapa
2019.08 - 2021.08
Cashier
Ragazzo
2018.12 - 2019.08
Associate of Science - Business Administration
UNICEPLAC