Matheus Faustino

Administrative Assistant responsible for managing a fleet of 20 vehicles and coordinating daily external operations. Led and coordinated a team of 12 employees, ensuring high service standards and operational efficiency. Developed and implemented an organized workflow that improved task completion while maintaining quality. Trained new apprentices and interns, supporting faster onboarding and stronger job performance. Optimized task distribution, resulting in a 15% increase in overall work efficiency.
Managed administrative and operational materials, creating checklists that reduced waste and cut costs by 10%. Recognized for attention to detail, accountability, safety, and effective support in cross-team event coordination.

Delivered front-line customer service, assisting visitors and handling routine enquiries with professionalism. Enforced access control policies and security procedures to ensure a safe and organized environment. Monitored entry and exit points, maintaining compliance with established safety protocols. Maintained constant situational awareness to prevent incidents and ensure smooth daily operations. Developed strong interpersonal and communication skills through continuous public interaction. Known for calm, respectful, and effective conflict prevention and resolution. Recognized by peers for reliability, attention to detail, and commitment to safety standards.