Karen Doralyn Nolasco Mojica
Santo Domingo
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Asociación La Nacional
09.2017 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Office Manager
Guridy & Associates
- Maintained filing system for records, correspondence and other documents.
- Answered phones, responded to emails, and addressed inquiries from clients professionally.
Cashier
Banco Popular
- Assisted customers with account openings, closings, transfers, payments.
- Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
Education
MBA - Business Administration
Universidad Abierta Para Adultos UAPA
10-2027
High School Diploma -
Colegio Parroquial San Antonio De Padua
Some College (No Degree) - Risk Management, Due Diligence, And Compliance
L. Núñez & Asociados
Some College (No Degree) - Sales Channels Enhancement
Escuela De Gerencia Europea
Some College (No Degree) - Money Laundering And Terrorism Financing
Ethiek CSR Group
Skills
- Excel
- Word
- PowerPoint
- Proactivity
- Teamwork
- Responsibility
- Punctuality
- Customer Service
- Work under Pressure
- Problem Resolution
References
- Patricia Pérez, 809-702-1715, Asociación la Nacional
- Anerse Aracena Marte, 809-718-1890, Asociación Popular
- Licdo. Alesandro Valenzuela, 829-261-8410, Scotiabank
- Lic. Zoneida Santana, 849-859-0486
Languages
Spanish
First Language
English
Beginner
A1
Timeline
Customer Service Representative
Asociación La Nacional
09.2017 - Current
Office Manager
Guridy & Associates
Cashier
Banco Popular
MBA - Business Administration
Universidad Abierta Para Adultos UAPA
High School Diploma -
Colegio Parroquial San Antonio De Padua
Some College (No Degree) - Risk Management, Due Diligence, And Compliance
L. Núñez & Asociados
Some College (No Degree) - Sales Channels Enhancement
Escuela De Gerencia Europea
Some College (No Degree) - Money Laundering And Terrorism Financing
Ethiek CSR Group
Similar Profiles
Cristina FelizCristina Feliz
Budget analyst at Asociación La Nacional de Ahorros y PrestamosBudget analyst at Asociación La Nacional de Ahorros y Prestamos
Manuel Benítez CodasManuel Benítez Codas
Member of the Directive Council at Asociación Paraguaya para la CalidadMember of the Directive Council at Asociación Paraguaya para la Calidad
GINNA MILENA ORTIZ OLIVERAGINNA MILENA ORTIZ OLIVERA
Obstetrics & Gyn.Endocrinology/Infertility at Hospital De La Policia NacionalObstetrics & Gyn.Endocrinology/Infertility at Hospital De La Policia Nacional