Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Maycon Doglas Carvalho Daros

São Paulo, Sao Paulo

Summary

Dynamic Observability Analyst with a proven track record at AlmaViva Solutions, specializing in end-to-end observability and root cause analysis. Expert in Dynatrace and incident management, delivering improved system efficiency and reduced incident detection time. Skilled in creating impactful dashboards and implementing proactive monitoring to support data-driven business decisions. Strong analytical and problem-solving skills complement my technical expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mid-level Observability Analyst

AlmaViva Solutions
05.2024 - Current
  • Ensured observability and performance of critical applications.
  • Configured and optimized monitoring tools, reducing incident detection time.
  • Developed strategic dashboards and reports to support business decision-making.
  • Provided support in troubleshooting complex issues, improving system stability and efficiency.

Mid-level Observability Analyst

Scala IT (Stefanini)
07.2023 - 06.2024
  • Implemented observability dashboards in Dynatrace, delivering real-time insights into systems and infrastructure health.
  • Configured proactive alerts and monitored critical metrics, enabling early incident response and prevention.
  • Performed trend analysis and identified performance bottlenecks, optimizing resource utilization and system efficiency.
  • Collaborated on root cause analysis and corrective actions across on-premises and cloud environments, improving overall reliability.

Monitoring & Support Analyst

Solutis Tecnologias
10.2020 - 07.2023
  • Monitored physical and virtual servers, networks, and communication links to ensure system availability.
  • Utilized monitoring and observability tools (Zabbix, SolarWinds, Dynatrace, Splunk, Elmah) to detect and troubleshoot issues.
  • Proactively identified incidents and contributed to the stability of critical infrastructure.
  • Delivered remote support and customer service, managing tickets with proper logging and categorization under ISO 20000-1 standards.
  • Installed and maintained software applications, ensuring IT service continuity and operational efficiency.

IT Support Technician

Faculdade UNIRB
07.2018 - 03.2019
  • Provided on-site and remote support for hardware and software issues, ensuring timely resolution for end-users.
  • Performed preventive and corrective maintenance on computer systems and installed applications to optimize performance.
  • Configured and managed wired and wireless networks, ensuring reliable connectivity and stability for academic systems.

Education

Bachelor’s Degree – Technologist - Cyber Defense

Estácio De Sá
São Paulo, Sao Paulo, Brazil
07-2025

Skills

Root Cause Analysis (RCA)

End-to-End Observability

Incident Management

Dynatrace / APM

Websites

Certification

  • Dynatrace Associate – valid through June 2027
  • Dynatrace Professional – valid through November 2025

Languages

English
Elementary (A2)
Portuguese
Bilingual or Proficient (C2)

Timeline

Mid-level Observability Analyst

AlmaViva Solutions
05.2024 - Current

Mid-level Observability Analyst

Scala IT (Stefanini)
07.2023 - 06.2024

Monitoring & Support Analyst

Solutis Tecnologias
10.2020 - 07.2023

IT Support Technician

Faculdade UNIRB
07.2018 - 03.2019

Bachelor’s Degree – Technologist - Cyber Defense

Estácio De Sá

Similar Profiles

CREATE PROFILE
Maycon Doglas Carvalho Daros