MEGAN HRIBIK

• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.
• Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
• Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
• Provided journal entries and performed accounting on accrual basis.
• Maintained integrity of general ledger and chart of accounts.
• Tracked funds, prepared deposits and reconciled accounts.
• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
• Prepare and maintained spreadsheets for daily and month cash flow entries to enhance daily and monthly entry timing.
• Data transfer entry.

* Worked as a Customer Service Representative for the first 9 months after being hired. Duties included the following:

• Answering the majority of incoming calls and directing the caller to the correct department.
• Managing a customer list of 537 accounts.
• Setting each customer on a regulated calling schedule and following up with them weekly, biweekly, or monthly to collect their orders if needed.
• Entered orders into a computer database system called Zoho.
• Entered any new updated customer information into Zoho database and made notes on customer's files documenting changes made and dates they were made.
• Entered chain store's email orders.
• Worked closely with the Sales Team to get customers better pricing and new products.
• Worked closely with the Packing and Shipping team as well as the Returns Department to ensure customers' orders and return products were reflected correctly on their invoices.
• Trained new employees.
• Quickly investigated and resolved customer complaints and inquiries.
• Built strong, compassionate client relationships and earned a reputation for exceeding service standards.
• Worked tradeshows entering sales and handling cash drawers and credit card transactions.
• Managed independent company brands and handled all brands customer information, orders, and returns.
• Worked with coworkers to improve the customer service experience and achieve team goals through high client satisfaction rates.
• Helped clients with product questions to make the online ordering process go more smoothly.

* Promoted to Credit Management after 11 months. Duties included:

• Entering customer damaged, missing, or broken items into Zoho to get customers their credit as soon as possible.
• Spoke with customers to explain the return process as well as how to return any items that were damaged, broken, out of date, or no longer selling.
• Researched customer purchase history and invoicing to ensure the correct refund credit amount.
• Worked with other internal departments to develop better ways to make everyone's jobs run smoothly and more efficient.
• Entered customer interaction details into Zoho to track requests, document problems, and record solutions offered.
• Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction.
• Calculated customer orders, updated damaged, and kept detailed records for inventory management.
• Performed the off-the-fly credit refunds for upset customers to satisfy customer needs and decrease company drivers' in-store time.
• Met with company owners on a weekly basis to help improve credit procedures and processes to be more productive.
• Trained employees
• Looked into and resolved issues with accounting, service, and delivery.
• Worked with members of the Sales Team to manage chain store credit refunds.
• Managed multiple email accounts for customer credits, orders, independent brands, and personal work accounts.

• Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments.
• Eliminated financial discrepancies by expertly documenting expenses, monitoring income, handling bank deposits, and managing statements.
• Updated financial records in ledgers and journals and reported financial data.
• Handled accounts receivable and payable.
• Assisted operations by communicating with customers, filing documents, managing data, and helping elsewhere when needed.
• Applied proper codes to invoices, files, and receipts to keep records organized and searchable.
• Handled incoming and outgoing phone calls and mail as well as greeted customers.
• Double-checked and submitted timekeeping data to ensure accurate and timely payroll processing.
• Was in charge of completing bi-weekly payroll for company employees, which included calculating taxes, vacation, and sick time.
• Made sure that all vendor payments were made on time.
• Was in charge of preparing and filing quarterly financial reports.
• Entered all financial data into the Quickbooks, reconciled monthly bank accounts, and kept track of all expenditures, ensuring that all accounts were accurate and up to date.

• I'm in charge of bookkeeping for a full set of accounts.
• Verified postings to ledgers to confirm accurate entry and account balances.
• Applied proper codes to invoices, files, and receipts to keep records organized and searchable.
• Double-checked and submitted timekeeping data to ensure accurate and timely payroll processing.
• Was in charge of completing bi-weekly payroll for company employees, which included calculating taxes, vacation, and sick time.
• Accurately calculated deductions and processed payroll for employees in 3 different locations.
• Created employee files and gathered missing documentation requires by law.
• Examined account discrepancies and proposed strategies for minimizing losses.
• Used Sage 100/MAS 90 to input financial data and generate reports.
• Was in charge of preparing quarterly financial reports.
• Created various spreadsheets using Microsoft Excel to calculate payroll taxes, worker's compensation, deposits to company accounts, and so on, to double-check the accounting program numbers matched and investigate discrepancies on a bi-weekly basis.
• Ensured that accurate reordering processes were in place, resulting in fewer financial inconsistencies.
• Managed audits for Worker's Compensation and Sales Tax.